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Communication & Collaboration · head to head

Mattermost vs RingCentral

Mattermost logo

Mattermost

Communication & Collaboration

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
RingCentral logo

RingCentral

Telecommunications

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright

Where they differ

Only the attributes on which Mattermost and RingCentral actually diverge.

Attributes where Mattermost and RingCentral differ
AttributeMattermostRingCentral
Starting priceOn request$24.99/month
Pricing modelquotesubscription
PlatformsWebWeb, Windows, Macos, Ios, Android
CategoryCommunication & CollaborationTelecommunications
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that RingCentral does not also cover.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

No use cases recorded yet. See the Mattermost review.

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot Mattermost
  • Combining voice, video meetings and team messaging in one subscriptionnot Mattermost
  • Adding contact centre and analytics capability to a distributed workforcenot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from RingCentral on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Questions people ask

Is Mattermost or RingCentral better?
Neither clearly leads. Mattermost starts at On request and RingCentral at $24.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or RingCentral?
Mattermost starts at On request and RingCentral at $24.99/month.
Does Mattermost or RingCentral run on more platforms?
Mattermost runs on Web. RingCentral runs on Web, Windows, Macos, Ios, Android.
What can Mattermost do that RingCentral cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS.
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Related pages

More on Mattermost

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