Fashion & Apparel · head to head
Returnly vs Centric PLM
R
Returnly
Fashion & Apparel
In-browser returns experience platform
- From
- $200/month
- Rated
- -

Centric PLM
Fashion & Apparel
Product lifecycle management for fashion and retail
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Returnly returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).; Centric PLM sold as a suite of separate products, so Planning, Pricing and Inventory, Market Intelligence and PXM are each their own purchase alongside PLM
- They diverge on capability: Returnly covers In-browser returns, Centric PLM covers Product data management.
Where they differ
Only the attributes on which Returnly and Centric PLM actually diverge.
| Attribute | Returnly | Centric PLM |
|---|---|---|
| Starting price | $200/month | On request |
| Platforms | Web | Web, Mobile, Api |
| Founded | 2014 | 2004 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion & Apparel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Returnly
- In-browser returns
- Instant refunds
- Analytics
- Integration
- Magento
- Encryption
- Authentication
- Cloud deployment
Only in Centric PLM
- Product data management
- Bill of materials
- Tech pack creation
- Sample management
- Supplier collaboration
- Quality management
- Cost management
- Calendar & milestones
Both cover
- Shopify
What people use each for
The jobs each tool is most often brought in to do.
Returnly
- Returns managementnot Centric PLM
- Customer experiencenot Centric PLM
Centric PLM
- Product lifecycle management for fashion and apparelnot Returnly
- Merchandise financial planning and assortment alignmentnot Returnly
- Pricing automation and inventory allocationnot Returnly
- Competitive and market intelligence for product decisionsnot Returnly
- Visual collaboration on line plans through Visual Boardsnot Returnly
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Returnly
- Returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).
Centric PLM
- Sold as a suite of separate products, so Planning, Pricing and Inventory, Market Intelligence and PXM are each their own purchase alongside PLM
- Pricing is not published and requires a demo
- Built around consumer goods verticals such as fashion, food and beverage and cosmetics rather than general manufacturing
Pricing, plan by plan
Returnly
$200/month- Essential$200/month
- In-browser returns
- Basic analytics
- Professional$400/month
- All features
- Advanced analytics
Centric PLM
On request- Professional$undefined/month
- Core PLM functionality
- Specification management
- BOM management
- Enterprise$undefined/month
- Everything in Professional
- Advanced analytics
- Multi-site support
- Enterprise Plus$undefined/month
- Everything in Enterprise
- AI-powered insights
- 3D integration
Which should you pick?
Choose Centric PLM if
- You need product data management.
- You work on Web, Mobile, Api.
- You also want bill of materials.
Questions people ask
- Is Returnly or Centric PLM better?
- Neither clearly leads. Returnly starts at $200/month and Centric PLM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Returnly or Centric PLM?
- Returnly starts at $200/month and Centric PLM at On request.
- Does Returnly or Centric PLM run on more platforms?
- Returnly runs on Web. Centric PLM runs on Web, Mobile, Api.
- What is Returnly best used for?
- Returnly is most often used for returns management, customer experience. Of those, returns management and customer experience are not what Centric PLM is typically brought in for.
- What can Returnly do that Centric PLM cannot?
- Returnly covers In-browser returns, Instant refunds, Analytics, Integration. Centric PLM covers Product data management, Bill of materials, Tech pack creation, Sample management. Both handle Shopify.
