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Cybersecurity · head to head

Envysion vs Resolver

Envysion logo

Envysion

Cybersecurity

Managed video for restaurants and convenience stores that pairs camera footage with point of sale transaction data

From
On request
Rated
-
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Envysion envysion now sits inside Motorola Solutions alongside Avigilon and Pelco, which overlap with it in retail video, so buyers should establish which platform Motorola intends to invest in before committing to a multi-year multi-site agreement.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: Envysion covers Point of sale exception reporting, Resolver covers Incident management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Envysion and Resolver actually diverge.

Attributes where Envysion and Resolver differ
AttributeEnvysionResolver

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Envysion

  • Point of sale exception reporting
  • Cloud video review
  • Audio capture
  • Loss prevention case management
  • Operational auditing
  • Multi-site dashboards
  • Franchise access controls
  • Managed service model

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

Envysion

  • A 300-store quick service chain where till voids and refunds are a known shrink channelnot Resolver
  • A convenience retailer needing drive-through audio and video to settle a customer disputenot Resolver
  • A franchisor auditing food safety and uniform compliance across franchisee sites remotelynot Resolver
  • An investigator building an evidence package for a termination that will be challengednot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Envysion
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Envysion
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Envysion
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Envysion

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Envysion

  • Envysion now sits inside Motorola Solutions alongside Avigilon and Pelco, which overlap with it in retail video, so buyers should establish which platform Motorola intends to invest in before committing to a multi-year multi-site agreement.
  • Point of sale integration is per till system, so a chain running two or three POS platforms across acquired brands may find exception reporting works properly in only some of its stores.
  • No pricing is published and it is sold as a per-site managed service, usually on a multi-year agreement, so a chain closing or refranchising stores mid-term can be paying for locations it no longer operates.
  • It is built specifically for till-level retail and restaurant loss prevention and is a poor fit for campus, industrial or office security, so an operator with a mixed estate needs a second platform for the head office.
  • Each site typically needs recording hardware installed, which makes rollout an install project per location rather than a software subscription, and refreshing that hardware is a periodic capital event the subscription does not cover.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

Envysion

On request
  • Envysion managed video$undefined/year
    • Priced per site as a managed service
    • Recording hardware typically required in each location
    • Point of sale integration scoped per till system

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose Envysion if

  • You need point of sale exception reporting.
  • You work on Web, iOS, Android.
  • You also want cloud video review.
Envysion review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is Envysion or Resolver better?
Neither clearly leads. Envysion starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Envysion or Resolver?
Envysion starts at On request and Resolver at On request.
Does Envysion or Resolver run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Envysion best used for?
Envysion is most often used for a 300-store quick service chain where till voids and refunds are a known shrink channel, a convenience retailer needing drive-through audio and video to settle a customer dispute, a franchisor auditing food safety and uniform compliance across franchisee sites remotely, an investigator building an evidence package for a termination that will be challenged. Of those, a 300-store quick service chain where till voids and refunds are a known shrink channel and a convenience retailer needing drive-through audio and video to settle a customer dispute are not what Resolver is typically brought in for.
What can Envysion do that Resolver cannot?
Envysion covers Point of sale exception reporting, Cloud video review, Audio capture, Loss prevention case management. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

Envysion: Who owns Envysion?

Motorola Solutions. It sits in the same video security portfolio as Avigilon, Pelco and Openpath.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Envysion: What makes it different from a cloud camera service?

The point of sale integration. Exception reports link a void, refund or discount directly to the clip of that transaction, which is what makes multi-site review practical.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Envysion: Is pricing published?

No. It is quoted per site as a managed service, typically on a multi-year agreement.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Envysion: Will it work with my point of sale system?

Integration is built per POS platform, so confirm your specific system and version before buying, especially across acquired brands.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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