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Government · head to head

PublicInput vs Unit21

PublicInput logo

PublicInput

Government

Inclusive Community Engagement

From
$400/month
Free plan
No
Full reviewWebsite
Unit21 logo

Unit21

Cybersecurity

No-code fraud and AML risk operations platform for fintechs and neobanks

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver; Unit21 it is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
  • They diverge on capability: PublicInput covers Virtual Public Meetings, Unit21 covers No-code rule builder.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which PublicInput and Unit21 actually diverge.

Attributes where PublicInput and Unit21 differ
AttributePublicInputUnit21
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb
CategoryGovernmentCybersecurity
Founded2014Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Only in Unit21

  • No-code rule builder
  • Case management
  • SAR filing
  • Backtesting
  • Identity and device signals
  • Data ingestion API

What people use each for

The jobs each tool is most often brought in to do.

PublicInput

  • Civic engagementnot Unit21
  • Government consultationnot Unit21
  • Public input collectionnot Unit21

Unit21

  • A neobank whose sponsor bank requires a documented monitoring programme before it will keep the BIN sponsorshipnot PublicInput
  • A crypto exchange needing SAR filing and case management without building an internal compliance engineering teamnot PublicInput
  • A payments startup where the fraud lead needs to ship a new rule the same day a new attack pattern appearsnot PublicInput
  • A lender consolidating fraud alerts from three point tools into one investigator queue with a single audit trailnot PublicInput

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Unit21

  • It is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
  • No-code rule authoring shifts power to the risk team, which is the point, but without governance it produces rule sprawl that nobody can explain to an examiner two years later.
  • Detection quality depends on the signals you feed it, so a thin integration produces thin results and the platform cannot compensate with proprietary consortium data the way larger vendors do.
  • Pricing is quoted by volume with an annual commitment, so a fintech whose growth stalls pays for headroom it did not use.
  • SAR filing coverage is oriented to United States FinCEN reporting, so firms filing in the United Kingdom, European Union or Asia handle those submissions outside the tool.

Pricing, plan by plan

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Unit21

On request
  • Unit21 Platform$undefined/year
    • Priced by monitored volume and modules, annual contract
    • Fraud, AML and case management packaged separately
    • Implementation and historical data backfill quoted with the subscription

Which should you pick?

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Choose Unit21 if

  • You need no-code rule builder.
  • You also want case management.
Unit21 review

Questions people ask

Is PublicInput or Unit21 better?
Neither clearly leads. PublicInput starts at $400/month and Unit21 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PublicInput or Unit21?
PublicInput starts at $400/month and Unit21 at On request.
Does PublicInput or Unit21 run on more platforms?
PublicInput runs on Web, Ios, Android. Unit21 runs on Web.
What is PublicInput best used for?
PublicInput is most often used for civic engagement, government consultation, public input collection. Of those, civic engagement and government consultation are not what Unit21 is typically brought in for.
What can PublicInput do that Unit21 cannot?
PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Unit21 covers No-code rule builder, Case management, SAR filing, Backtesting.

Answered from the vendors’ own pages

PublicInput: How much does PublicInput cost?

PublicInput does not publish pricing on their website. Customers must request a demo or book a meeting to receive a quote based on their specific needs.

Source
Unit21: Do we need engineers to run it?

Only for the initial data integration. After that the design intent is that risk and compliance staff author and deploy rules themselves.

PublicInput: What pricing plans does PublicInput offer?

PublicInput offers Engagement Plans and Meetings Plans, but specific pricing for each plan is not publicly available and requires contacting their sales team.

Source
Unit21: Does it file SARs?

Yes, it generates and electronically files suspicious activity reports to FinCEN. Non-US regimes are not covered to the same depth.

Unit21: Can we test a rule before it goes live?

Yes. Backtesting against historical data to see projected alert volume is one of the more useful parts of the product, because alert volume is the real cost.

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