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Cybersecurity · head to head

Jumio vs PublicInput

Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Free plan
No
Full reviewWebsite
PublicInput logo

PublicInput

Government

Inclusive Community Engagement

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: Jumio covers Document verification, PublicInput covers Virtual Public Meetings.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Jumio and PublicInput actually diverge.

Attributes where Jumio and PublicInput differ
AttributeJumioPublicInput
Starting priceOn request$400/month
Pricing modelquotesubscription
CategoryCybersecurityGovernment
FoundedUnknown2014

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

What people use each for

The jobs each tool is most often brought in to do.

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot PublicInput
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot PublicInput
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot PublicInput
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot PublicInput

PublicInput

  • Civic engagementnot Jumio
  • Government consultationnot Jumio
  • Public input collectionnot Jumio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is Jumio or PublicInput better?
Neither clearly leads. Jumio starts at On request and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jumio or PublicInput?
Jumio starts at On request and PublicInput at $400/month.
Does Jumio or PublicInput run on more platforms?
Jumio runs on Web, iOS, Android. PublicInput runs on Web, Ios, Android.
What is Jumio best used for?
Jumio is most often used for a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement, a gambling operator required to verify age and identity across multiple regulated european markets, an organisation with an eu data residency mandate that cannot send biometric data to us processing, a marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than three. Of those, a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement and a gambling operator required to verify age and identity across multiple regulated european markets are not what PublicInput is typically brought in for.
What can Jumio do that PublicInput cannot?
Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support.

Answered from the vendors’ own pages

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

PublicInput: How much does PublicInput cost?

PublicInput does not publish pricing on their website. Customers must request a demo or book a meeting to receive a quote based on their specific needs.

Source
Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

PublicInput: What pricing plans does PublicInput offer?

PublicInput offers Engagement Plans and Meetings Plans, but specific pricing for each plan is not publicly available and requires contacting their sales team.

Source
Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

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