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Dental · head to head

CareStack vs OrthoTrac

CareStack logo

CareStack

Dental

All-in-One Cloud Dental Software

From
$829/month
Rated
-
Full reviewWebsite
OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
  • They diverge on capability: CareStack covers Cloud-based platform, OrthoTrac covers Orthodontic treatment planning.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CareStack and OrthoTrac actually diverge.

Attributes where CareStack and OrthoTrac differ
AttributeCareStackOrthoTrac
Starting price$829/month$399/month
PlatformsWeb, Ios, AndroidWindows, Web
Founded20152007

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot OrthoTrac
  • Multi-specialty charting and digital imagingnot OrthoTrac
  • Insurance eligibility verification and claims managementnot OrthoTrac
  • AI-powered clinical notes and diagnosis assistancenot OrthoTrac

OrthoTrac

  • Orthodontic practice managementnot CareStack
  • Treatment planningnot CareStack
  • Contract managementnot CareStack
  • Progress trackingnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Pricing, plan by plan

CareStack

$829/month
  • Essentials$829/month
    • Scheduling, charting, imaging
    • Patient portal
    • Insurance management
  • Intelligence$1299/month
    • Everything in Essentials
    • AI-powered clinical notes
    • Voice perio charting

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.
CareStack review

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Questions people ask

Is CareStack or OrthoTrac better?
Neither clearly leads. CareStack starts at $829/month and OrthoTrac at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or OrthoTrac?
CareStack starts at $829/month and OrthoTrac at $399/month.
Does CareStack or OrthoTrac run on more platforms?
CareStack runs on Web, Ios, Android. OrthoTrac runs on Windows, Web.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what OrthoTrac is typically brought in for.
What can CareStack do that OrthoTrac cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

CareStack: How much does CareStack cost?

CareStack starts at $829 per month for the Essentials plan and $1,299 per month for the Intelligence plan. Pricing is customized based on the number of locations, chairs, and providers. Custom plans are available and implementation fees may apply.

Source
CareStack: What is included in each CareStack plan?

The Essentials plan ($829/month) includes scheduling, charting, imaging, patient portal, and insurance management. The Intelligence plan ($1,299/month) adds AI-powered clinical notes, voice perio charting, X-ray analysis, and clinical diagnosis features.

Source
CareStack: Are there additional fees for CareStack add-ons?

Yes, CareStack offers optional add-ons including VoiceStack (AI phone system), CareRevenue (RCM services), and ACE DSN (dental procurement) that can be added to either plan at additional cost. No other additional charges apply beyond the monthly subscription.

Source
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