Software · head to head
OrthoTrac vs CareStack
CareStack
Software
All-in-One Cloud Dental Software
- From
- $829/month per location
- Rated
- -
The short version
- Each has a real cost: OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.; CareStack essentials plan starting price $829/month is per location, not per user
- They diverge on capability: OrthoTrac covers Orthodontic treatment planning, CareStack covers Cloud-based platform.
Where they differ
Only the attributes on which OrthoTrac and CareStack actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in OrthoTrac
- Orthodontic treatment planning
- Contract management
- Appointment scheduling
- Insurance processing
- Imaging integration
- Progress tracking
- Appliance tracking
- Referral management
Only in CareStack
- Cloud-based platform
- Patient scheduling
- Clinical charting
- Revenue cycle management
- Patient communication
- Online booking
- Insurance verification
- Business intelligence
Both cover
- HIPAA Compliant
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
OrthoTrac
- Orthodontic practice managementnot CareStack
- Treatment planningnot CareStack
- Contract managementnot CareStack
- Progress trackingnot CareStack
CareStack
- Dental practice management and patient schedulingnot OrthoTrac
- Multi-specialty charting and digital imagingnot OrthoTrac
- Insurance eligibility verification and claims managementnot OrthoTrac
- AI-powered clinical notes and diagnosis assistancenot OrthoTrac
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
OrthoTrac
- OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
CareStack
- Essentials plan starting price $829/month is per location, not per user
- Intelligence plan adds $470/month minimum to base Essentials cost
- Pricing based on number of locations, chairs, and providers (not per-user)
- Core charting and imaging capabilities limited to base Essentials plan
- AI-powered clinical features require Intelligence plan upgrade
Pricing, plan by plan
OrthoTrac
$399/month- OrthoTrac Standard$399/month
- Patient scheduling
- Treatment planning
- Billing management
- OrthoTrac Cloud$549/month
- Everything in Standard
- Cloud-based access
- Imaging integration
CareStack
$829/month per locationNo published plan breakdown. See the CareStack review.
Which should you pick?
Choose OrthoTrac if
- You need orthodontic treatment planning.
- You work on Windows, Web.
- You also want contract management.
Choose CareStack if
- You need cloud-based platform.
- You work on Web, Ios, Android.
- You also want patient scheduling.
Questions people ask
- Is OrthoTrac or CareStack better?
- Neither clearly leads. OrthoTrac starts at $399/month and CareStack at $829/month per location, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, OrthoTrac or CareStack?
- OrthoTrac starts at $399/month and CareStack at $829/month per location.
- Does OrthoTrac or CareStack run on more platforms?
- OrthoTrac runs on Windows, Web. CareStack runs on Web, Ios, Android.
- What is OrthoTrac best used for?
- OrthoTrac is most often used for orthodontic practice management, treatment planning, contract management, progress tracking. Of those, orthodontic practice management and treatment planning are not what CareStack is typically brought in for.
- What can OrthoTrac do that CareStack cannot?
- OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Both handle HIPAA Compliant, Cloud deployment, Web support.