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Software · head to head

New Relic vs Sentry

New Relic logo

New Relic

Software

Observability made simple

From
Free
Rated
-
Full reviewWebsite
Sentry logo

Sentry

Software

Application monitoring platform built by developers for developers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; Sentry spending caps stop event ingestion when reached, eliminating visibility during critical moments
  • They diverge on capability: New Relic covers APM, Sentry covers Error tracking.

Where they differ

Only the attributes on which New Relic and Sentry actually diverge.

Attributes where New Relic and Sentry differ
AttributeNew RelicSentry
PlatformsWeb, Api, MobileWeb, iOS, Android, React Native, Desktop, 30+ frameworks and languages
Founded20082011

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

Only in Sentry

  • Error tracking
  • Performance monitoring
  • Release tracking
  • Real user monitoring
  • Alerting
  • Issue assignment
  • Breadcrumbs
  • Source maps

Both cover

  • GitHub
  • PagerDuty
  • SOC2
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

New Relic

  • Application monitoringnot Sentry
  • Infrastructure monitoringnot Sentry
  • Error trackingnot Sentry
  • Performance optimizationnot Sentry

Sentry

  • Error monitoringnot New Relic
  • Performance trackingnot New Relic
  • Debug production issuesnot New Relic
  • Release managementnot New Relic
  • User monitoringnot New Relic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Sentry

  • Spending caps stop event ingestion when reached, eliminating visibility during critical moments
  • Complex configuration required for filters, sampling rules, issue grouping, and alert policies
  • Difficult to configure custom alerts and alert content without creating email inbox bloat
  • Error grouping is imperfect with noise and filtering issues causing incorrect error prioritization
  • Weak for distributed tracing across microservices compared to dedicated APM tools
  • UI dashboard is less customizable than alternatives like Datadog APM for complex monitoring needs

Pricing, plan by plan

New Relic

Free

No published plan breakdown. See the New Relic review.

Sentry

Free
  • Developer (Free)Free
    • 5K errors per month
    • 1 user seat
    • 30-day data retention
  • Team$26/month
    • 50K errors per month
    • 5M transaction spans
    • 90-day data retention
  • Business$80/month
    • Higher quotas
    • Extended retention
    • Advanced filtering
  • Organization$199/month
    • SSO integration
    • Audit logs
    • Advanced security

Which should you pick?

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Choose Sentry if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, iOS, Android, React Native, Desktop, 30+ frameworks and languages.
  • You also want performance monitoring.
Sentry review

Questions people ask

Is New Relic or Sentry better?
Neither clearly leads. New Relic starts at Free and Sentry at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic or Sentry?
New Relic starts at Free and Sentry at Free.
Does New Relic or Sentry run on more platforms?
New Relic runs on Web, Api, Mobile. Sentry runs on Web, iOS, Android, React Native, Desktop, 30+ frameworks and languages.
Can I use New Relic for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic best used for?
New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what Sentry is typically brought in for.
What can New Relic do that Sentry cannot?
New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring. Sentry covers Error tracking, Performance monitoring, Release tracking, Real user monitoring. Both handle GitHub, PagerDuty, SOC2, HIPAA.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
Sentry: Does Sentry have a free tier?

Yes. The free Developer tier includes 5,000 errors per month, one user seat, 30-day retention, and 50 session replays per month.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
Sentry: How much do Sentry's paid plans cost?

Team plan starts at $26/month (annual) or $29/month (monthly) with 50K errors and 5M spans included. Business plan is $80-89/month. Organization plans start at $199/month with SSO and advanced compliance features.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
Sentry: What programming languages does Sentry support?

Sentry supports over 30 languages and frameworks including JavaScript, Python, Go, Ruby, Java, .NET, PHP, Node.js, and mobile platforms including iOS, Android, and React Native.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
Sentry: Does Sentry support self-hosting?

Yes. Sentry can be self-hosted, and the open-source version is available for deployment in on-premises environments.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
Sentry: How does Sentry billing work if I exceed my quota?

Sentry offers spending caps that stop ingestion when reached, meaning you lose visibility exactly when you need it most. You can pre-purchase reserved capacity at 20% discount or pay per event on-demand when exceeding included allotment.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
Sentry: What integrations does Sentry support?

Sentry integrates with GitHub, GitLab, Jira, Slack, PagerDuty, most CI/CD pipelines, and many other developer tools.

Source
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