Softwr

Government · head to head

GovPilot vs Zscaler Internet Access

GovPilot logo

GovPilot

Government

Digital forms and workflow modules for small municipalities priced out of enterprise govtech

From
On request
Free plan
No
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: GovPilot modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: GovPilot covers Prebuilt process modules, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GovPilot and Zscaler Internet Access actually diverge.

Attributes where GovPilot and Zscaler Internet Access differ
AttributeGovPilotZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
CategoryGovernmentCybersecurity
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GovPilot

  • Prebuilt process modules
  • GIS property map
  • Digital form intake
  • Report a concern app
  • Public records request handling
  • Workflow routing

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

GovPilot

  • A small town replacing paper permit applications without funding a large implementationnot Zscaler Internet Access
  • A clerk's office that needs a defensible record of public records requests and response timesnot Zscaler Internet Access
  • A municipality wanting residents to report issues from a phone with location attachednot Zscaler Internet Access
  • A borough adding modules gradually as budget allows rather than buying a full system at oncenot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot GovPilot
  • Zero Trustnot GovPilot
  • Web Securitynot GovPilot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GovPilot

  • Modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.
  • The install base is concentrated in New Jersey and the north east, so agencies elsewhere find fewer reference sites and modules tuned to another state's terminology.
  • Module based pricing means the total climbs in steps as departments are added, and the initial quote often covers fewer processes than the town eventually needs.
  • It is not built for the complexity larger cities carry, so an agency that grows into multi department plan review will outgrow it and face a second migration.
  • Integration options are limited compared with enterprise platforms, so connecting to an existing finance or utility billing system may mean manual reconciliation.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

GovPilot

On request
  • GovPilot$undefined/year
    • Quoted by module count and municipality population
    • Implementation is short because modules are configured rather than built
    • Payment processing on citizen transactions charged separately

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose GovPilot if

  • You need prebuilt process modules.
  • You work on Web, iOS, Android.
  • You also want gis property map.
GovPilot review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is GovPilot or Zscaler Internet Access better?
Neither clearly leads. GovPilot starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GovPilot or Zscaler Internet Access?
GovPilot starts at On request and Zscaler Internet Access at $100/year.
Does GovPilot or Zscaler Internet Access run on more platforms?
GovPilot runs on Web, iOS, Android. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is GovPilot best used for?
GovPilot is most often used for a small town replacing paper permit applications without funding a large implementation, a clerk's office that needs a defensible record of public records requests and response times, a municipality wanting residents to report issues from a phone with location attached, a borough adding modules gradually as budget allows rather than buying a full system at once. Of those, a small town replacing paper permit applications without funding a large implementation and a clerk's office that needs a defensible record of public records requests and response times are not what Zscaler Internet Access is typically brought in for.
What can GovPilot do that Zscaler Internet Access cannot?
GovPilot covers Prebuilt process modules, GIS property map, Digital form intake, Report a concern app. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

GovPilot: Who is GovPilot actually for?

Small and mid sized municipalities that are currently on paper and cannot fund an Accela or Tyler implementation.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
GovPilot: How long does implementation take?

Short by govtech standards, because modules are prebuilt and configured rather than custom developed.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
GovPilot: Can we find comparable pricing?

Yes. Municipal contracts are public, and in this segment neighbouring towns' council minutes give a genuinely comparable number.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
GovPilot: Will we outgrow it?

A city that develops complex multi department plan review will, and should plan for that rather than discover it.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
Share

Related pages

More on GovPilot

More on Zscaler Internet Access

Keep looking

Other head to heads