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Cybersecurity · head to head

Cisco Duo vs MyRec.com

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite
MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Cisco Duo and MyRec.com actually diverge.

Attributes where Cisco Duo and MyRec.com differ
AttributeCisco DuoMyRec.com
Starting priceFreeOn request
Pricing modelsubscriptionPer year by department annual revenue
Free tierYesNo
CategoryCybersecurityGovernment

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that MyRec.com does not also cover.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot MyRec.com
  • Implementing zero trust with device trustnot MyRec.com
  • Protecting sessions from hijacking and theftnot MyRec.com
  • Managing compliance for regulated industriesnot MyRec.com

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Cisco Duo
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot Cisco Duo
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot Cisco Duo
  • A department needing field permits and league scheduling without buying a facilities management suitenot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Questions people ask

Is Cisco Duo or MyRec.com better?
Neither clearly leads. Cisco Duo starts at Free and MyRec.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or MyRec.com?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and On request for MyRec.com.
Does Cisco Duo or MyRec.com run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. MyRec.com starts at On request.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what MyRec.com is typically brought in for.
What can Cisco Duo do that MyRec.com cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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