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Remote Work · head to head

Monday Sales CRM vs Zoom

Monday Sales CRM logo

Monday Sales CRM

Remote Work

Sales management and CRM platform

From
On request
Rated
-
Zoom logo

Zoom

Communication

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Monday Sales CRM covers Deal management, Zoom covers HD video & audio.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Monday Sales CRM and Zoom actually diverge.

Attributes where Monday Sales CRM and Zoom differ
AttributeMonday Sales CRMZoom
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, iOS, Android, Windows, macOS
CategoryRemote WorkCommunication
Founded20122011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Reporting
  • Zapier
  • Google Drive
  • Web support

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Slack
  • HubSpot
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot Zoom
  • Tracking deals and automating sales follow upnot Zoom

Zoom

  • Team meetingsnot Monday Sales CRM
  • Webinarsnot Monday Sales CRM
  • Virtual eventsnot Monday Sales CRM
  • Online trainingnot Monday Sales CRM
  • Telehealthnot Monday Sales CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.

Questions people ask

Is Monday Sales CRM or Zoom better?
Neither clearly leads. Monday Sales CRM starts at On request and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday Sales CRM or Zoom?
Zoom has a free tier; the other does not. Paid plans start at On request for Monday Sales CRM and Free for Zoom.
Does Monday Sales CRM or Zoom run on more platforms?
Monday Sales CRM runs on Web, Mobile iOS, Mobile Android. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. Monday Sales CRM starts at On request.
What is Monday Sales CRM best used for?
Monday Sales CRM is most often used for sales pipeline and contact management on the monday platform, tracking deals and automating sales follow up. Of those, sales pipeline and contact management on the monday platform and tracking deals and automating sales follow up are not what Zoom is typically brought in for.
What can Monday Sales CRM do that Zoom cannot?
Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Slack, HubSpot, Salesforce.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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