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Software · head to head

Monday Sales CRM vs SpotOn

Monday Sales CRM logo

Monday Sales CRM

Software

Sales management and CRM platform

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Monday Sales CRM covers Deal management, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Monday Sales CRM and SpotOn actually diverge.

Attributes where Monday Sales CRM and SpotOn differ
AttributeMonday Sales CRMSpotOn
Pricing modelsubscriptionUnknown
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, iOS, Android
Founded20122017

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Slack
  • Zapier
  • Google Drive
  • HubSpot

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • DoorDash
  • Google
  • Yelp

Both cover

  • Reporting
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot SpotOn
  • Tracking deals and automating sales follow upnot SpotOn

SpotOn

  • Point of Salenot Monday Sales CRM
  • Order Managementnot Monday Sales CRM
  • Inventory Controlnot Monday Sales CRM
  • Staff Schedulingnot Monday Sales CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.
Monday Sales CRM review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Monday Sales CRM or SpotOn better?
Neither clearly leads. Monday Sales CRM starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday Sales CRM or SpotOn?
Monday Sales CRM starts at On request and SpotOn at On request.
Does Monday Sales CRM or SpotOn run on more platforms?
Monday Sales CRM runs on Web, Mobile iOS, Mobile Android. SpotOn runs on Web, iOS, Android.
What is Monday Sales CRM best used for?
Monday Sales CRM is most often used for sales pipeline and contact management on the monday platform, tracking deals and automating sales follow up. Of those, sales pipeline and contact management on the monday platform and tracking deals and automating sales follow up are not what SpotOn is typically brought in for.
What can Monday Sales CRM do that SpotOn cannot?
Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Reporting, Web support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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