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Monday Sales CRM vs TouchBistro

Monday Sales CRM logo

Monday Sales CRM

Software

Sales management and CRM platform

From
On request
Rated
-
Full reviewWebsite
TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three; TouchBistro requires annual contracts with no monthly billing option
  • They diverge on capability: Monday Sales CRM covers Deal management, TouchBistro covers iPad POS.

Where they differ

Only the attributes on which Monday Sales CRM and TouchBistro actually diverge.

Attributes where Monday Sales CRM and TouchBistro differ
AttributeMonday Sales CRMTouchBistro
Starting priceOn request$69/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Mobile iOS, Mobile AndroidiPad
Founded20122010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Reporting
  • Slack
  • Zapier
  • Google Drive

Only in TouchBistro

  • iPad POS
  • Table management
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot TouchBistro
  • Tracking deals and automating sales follow upnot TouchBistro

TouchBistro

  • Point of Salenot Monday Sales CRM
  • Order Managementnot Monday Sales CRM
  • Inventory Controlnot Monday Sales CRM
  • Staff Schedulingnot Monday Sales CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Pricing, plan by plan

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Which should you pick?

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.
Monday Sales CRM review

Choose TouchBistro if

  • You need ipad pos.
  • You work on iPad.
  • You also want table management.
TouchBistro review

Questions people ask

Is Monday Sales CRM or TouchBistro better?
Neither clearly leads. Monday Sales CRM starts at On request and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday Sales CRM or TouchBistro?
Monday Sales CRM starts at On request and TouchBistro at $69/month.
Does Monday Sales CRM or TouchBistro run on more platforms?
Monday Sales CRM runs on Web, Mobile iOS, Mobile Android. TouchBistro runs on iPad.
What is Monday Sales CRM best used for?
Monday Sales CRM is most often used for sales pipeline and contact management on the monday platform, tracking deals and automating sales follow up. Of those, sales pipeline and contact management on the monday platform and tracking deals and automating sales follow up are not what TouchBistro is typically brought in for.
What can Monday Sales CRM do that TouchBistro cannot?
Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. TouchBistro covers iPad POS, Table management, Menu management, Staff scheduling.

Answered from the vendors’ own pages

TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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Related pages

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