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Software · head to head

ConnectWise vs SpotOn

C

ConnectWise

Software

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; SpotOn credit card processing issues with handheld devices reported by users

Where they differ

Only the attributes on which ConnectWise and SpotOn actually diverge.

Attributes where ConnectWise and SpotOn differ
AttributeConnectWiseSpotOn
Pricing modelquoteUnknown
PlatformsWebWeb, iOS, Android
FoundedUnknown2017

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that SpotOn does not also cover.

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

No use cases recorded yet. See the ConnectWise review.

SpotOn

  • Point of Salenot ConnectWise
  • Order Managementnot ConnectWise
  • Inventory Controlnot ConnectWise
  • Staff Schedulingnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from SpotOn on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is ConnectWise or SpotOn better?
Neither clearly leads. ConnectWise starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or SpotOn?
ConnectWise starts at On request and SpotOn at On request.
Does ConnectWise or SpotOn run on more platforms?
ConnectWise runs on Web. SpotOn runs on Web, iOS, Android.
What can ConnectWise do that SpotOn cannot?
SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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