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Software · head to head

Grubhub vs Monday Sales CRM

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Monday Sales CRM logo

Monday Sales CRM

Software

Sales management and CRM platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • They diverge on capability: Grubhub covers Delivery network, Monday Sales CRM covers Deal management.

Where they differ

Only the attributes on which Grubhub and Monday Sales CRM actually diverge.

Attributes where Grubhub and Monday Sales CRM differ
AttributeGrubhubMonday Sales CRM
Starting price$15/orderOn request
Pricing modeltransactionsubscription
PlatformsWeb, Ios, AndroidWeb, Mobile iOS, Mobile Android
Founded20042012

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Reporting
  • Slack
  • Zapier
  • Google Drive

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Monday Sales CRM
  • Order Managementnot Monday Sales CRM
  • Inventory Controlnot Monday Sales CRM
  • Staff Schedulingnot Monday Sales CRM

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot Grubhub
  • Tracking deals and automating sales follow upnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.
Monday Sales CRM review

Questions people ask

Is Grubhub or Monday Sales CRM better?
Neither clearly leads. Grubhub starts at $15/order and Monday Sales CRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Monday Sales CRM?
Grubhub starts at $15/order and Monday Sales CRM at On request.
Does Grubhub or Monday Sales CRM run on more platforms?
Grubhub runs on Web, Ios, Android. Monday Sales CRM runs on Web, Mobile iOS, Mobile Android.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Monday Sales CRM is typically brought in for.
What can Grubhub do that Monday Sales CRM cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. Both handle Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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