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Remote Work · head to head

Mural vs SpotOn

Mural logo

Mural

Remote Work

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Food & Restaurant

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Mural has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Mural covers Infinite canvas, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Mural and SpotOn actually diverge.

Attributes where Mural and SpotOn differ
AttributeMuralSpotOn
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
CategoryRemote WorkFood & Restaurant
Founded20112017

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Slack

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot SpotOn
  • Mapping journeys and diagrams with a distributed teamnot SpotOn

SpotOn

  • Point of Salenot Mural
  • Order Managementnot Mural
  • Inventory Controlnot Mural
  • Staff Schedulingnot Mural

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Mural or SpotOn better?
Neither clearly leads. Mural starts at Free and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mural or SpotOn?
Mural has a free tier; the other does not. Paid plans start at Free for Mural and On request for SpotOn.
Does Mural or SpotOn run on more platforms?
Mural runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
Can I use Mural for free?
Yes. Mural has a free tier, so you can try it without paying. SpotOn starts at On request.
What is Mural best used for?
Mural is most often used for running collaborative workshops and retrospectives on a shared whiteboard, mapping journeys and diagrams with a distributed team. Of those, running collaborative workshops and retrospectives on a shared whiteboard and mapping journeys and diagrams with a distributed team are not what SpotOn is typically brought in for.
What can Mural do that SpotOn cannot?
Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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