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Software · head to head

Mixmax vs Freshsales

Mixmax logo

Mixmax

Software

Email productivity and sales engagement platform

From
Free
Rated
-
F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-

The short version

  • Only Mixmax has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mixmax free plan severely limits email tracking to 20 emails per month; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: Mixmax covers Email tracking, Freshsales covers Contact management.

Where they differ

Only the attributes on which Mixmax and Freshsales actually diverge.

Attributes where Mixmax and Freshsales differ
AttributeMixmaxFreshsales
Starting priceFree$19/month
Free tierYesNo
PlatformsWeb, GmailWeb, Ios, Android
Founded20142010

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mixmax

  • Email tracking
  • Meeting scheduling
  • Email sequences
  • Templates
  • Mail merge
  • Salesforce
  • HubSpot
  • Pipedrive

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Outlook

Both cover

  • Gmail
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Mixmax

  • Email outreachnot Freshsales
  • Meeting schedulingnot Freshsales
  • Follow-up automationnot Freshsales
  • Sales trackingnot Freshsales

Freshsales

  • Sales CRM with built in email, phone and chatnot Mixmax
  • Managing deals, pipelines and sales sequencesnot Mixmax

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mixmax

  • Free plan severely limits email tracking to 20 emails per month
  • Download tracking in Outlook only works through web app, not desktop
  • Tracking indicators not supported for Outlook desktop users
  • Limited integration with email clients beyond Gmail

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

Mixmax

Free
  • FreeFree
    • Email tracking (100/mo)
    • Basic scheduling
    • Email templates
  • SMB$34/month
    • Unlimited tracking
    • Sequences
    • Mail merge
  • Growth$65/month
    • All SMB features
    • Automation rules
    • Dialer
  • EnterpriseFree
    • All Growth features
    • Admin controls
    • SSO

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose Mixmax if

  • You need email tracking.
  • You want to start without paying.
  • You work on Web, Gmail.
  • You also want meeting scheduling.

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.

Questions people ask

Is Mixmax or Freshsales better?
Neither clearly leads. Mixmax starts at Free and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mixmax or Freshsales?
Mixmax has a free tier; the other does not. Paid plans start at Free for Mixmax and $19/month for Freshsales.
Does Mixmax or Freshsales run on more platforms?
Mixmax runs on Web, Gmail. Freshsales runs on Web, Ios, Android.
Can I use Mixmax for free?
Yes. Mixmax has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Mixmax best used for?
Mixmax is most often used for email outreach, meeting scheduling, follow-up automation, sales tracking. Of those, email outreach and meeting scheduling are not what Freshsales is typically brought in for.
What can Mixmax do that Freshsales cannot?
Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Gmail, Slack, Web support.

Answered from the vendors’ own pages

Mixmax: Does Mixmax integrate with Gmail?

Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.

Source
Mixmax: What email tracking does Mixmax provide?

Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.

Source
Mixmax: What does Mixmax cost?

Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.

Source

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