Customer Support · head to head
Missive vs Prisma
The short version
- Each has a real cost: Missive each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive; Prisma prisma Postgres is billed per operation, with the free tier at 100,000 operations and 500 MB of storage
- They diverge on capability: Missive covers Shared inbox, Prisma covers ORM.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Missive and Prisma actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Missive
- Shared inbox
- Team chat
- Tasks
- Calendar
- SMS
- Asana
Only in Prisma
- ORM
- Query builder
- Auto-migrations
- Node.js
- TypeScript
- GraphQL
- REST APIs
- Node.js support
What people use each for
The jobs each tool is most often brought in to do.
Missive
- Shared team inbox across email, SMS and social messagesnot Prisma
- Collaborating on customer conversations with internal comments and tasksnot Prisma
Prisma
- Using a type safe ORM and query layer against a Postgres databasenot Missive
- Adding a managed connection pool and edge cache in front of an existing databasenot Missive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Missive
- Each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
- Integrations, automation rules and API access all require the Productive plan at $24 per user per month
- Rules are capped at 1,000 per workspace even on the paid tiers
- SAML SSO and IP restriction are Business only at $36 per user per month
- AI features need either Missive AI credits or a bring your own key arrangement rather than being included
Prisma
- Prisma Postgres is billed per operation, with the free tier at 100,000 operations and 500 MB of storage
- Starter at $10 a month includes 1M operations then charges $0.0080 per 1,000
- Storage overage runs from $2.00 per GB on Starter down to $1.00 per GB on Business, so the unit cost depends on the plan
- Accelerate charges separately per operation and per GiB of query egress beyond the first 1 KiB
- Cache tag invalidations are not included below the Pro plan and are billed per thousand above it
Pricing, plan by plan
Missive
Free- FreeFree
- 3 users
- Basic features
- Email & chat
- Starter$14/month
- Unlimited users
- Shared inboxes
- Rules & automation
- Productive$18/month
- Starter + Calendars
- SMS
- Business$26/month
- Productive + API
- SAML SSO
- Priority support
Prisma
Free- FreeFree
- 1M requests/month
- 360 GB-hours memory
- 4 vCPU-hours
- Starter$10/month
- 5M requests/month
- 1M database operations ($8 per million overage)
- 10 GB storage ($2/GB overage)
- Pro$49/month
- 20M requests/month
- 10M operations ($2 per million overage)
- 50 GB storage ($1.50/GB overage)
- Business$129/month
- 100M requests/month
- 50M operations ($1 per million overage)
- 100 GB storage
Which should you pick?
Choose Missive if
- You need shared inbox.
- You want to start without paying.
- You work on Web, Ios, Android, Mac, Windows.
- You also want team chat.
Choose Prisma if
- You need orm.
- You want to start without paying.
- You work on Node.js, TypeScript.
- You also want query builder.
Questions people ask
- Is Missive or Prisma better?
- Neither clearly leads. Missive starts at Free and Prisma at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Missive or Prisma?
- Missive starts at Free and Prisma at Free.
- Does Missive or Prisma run on more platforms?
- Missive runs on Web, Ios, Android, Mac, Windows. Prisma runs on Node.js, TypeScript.
- Can I use Missive for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Missive best used for?
- Missive is most often used for shared team inbox across email, sms and social messages, collaborating on customer conversations with internal comments and tasks. Of those, shared team inbox across email, sms and social messages and collaborating on customer conversations with internal comments and tasks are not what Prisma is typically brought in for.
- What can Missive do that Prisma cannot?
- Missive covers Shared inbox, Team chat, Email, Tasks. Prisma covers ORM, Query builder, Auto-migrations, Node.js.
Answered from the vendors’ own pages
Missive: How much does Missive cost per month?
Missive charges $14/user/month for Starter (up to 5 users), $24/user/month for Productive (up to 50 users), and $36/user/month for Business (unlimited users).
SourcePrisma: How much does Prisma cost?
Prisma is free to start with 1M requests/month. The Starter plan costs $10/month with 5M requests, the Pro plan $49/month with 20M requests, and the Business plan $129/month with 100M requests. All plans have usage-based overages.
SourceMissive: Is there a free trial available?
Yes, Missive offers a 30-day free trial with no credit card required to start.
SourcePrisma: What is Prisma's overage pricing?
Prisma charges $1 per million requests over the included amount (Starter), $2 per million database operations overage (Pro and Starter), and $1.50-$2 per GB for storage overages depending on the plan. All plans include a hard spend limit on by default.
SourceMissive: Does Missive offer yearly billing discounts?
Yes, Missive provides a 20% discount for yearly billing compared to monthly pricing on all plans.
SourcePrisma: Does Prisma include data transfer costs?
No, Prisma includes unlimited data transfer with no egress fees on all plans. Prisma ORM remains free across all tiers.
SourceMissive: Which plan includes SSO authentication?
The Business Plan at $36/user/month includes SAML SSO, IP restriction, and advanced analytics features.
SourceRelated pages
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