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Restaurants · head to head

Oracle MICROS Simphony vs Restaurant365

Oracle MICROS Simphony logo

Oracle MICROS Simphony

Restaurants

Enterprise cloud point of sale for large restaurant, hotel and stadium food service operations

From
On request
Rated
-
Restaurant365 logo

Restaurant365

Restaurants

All-in-one restaurant management platform

From
$399/month
Rated
-

The short version

  • Each has a real cost: Oracle MICROS Simphony the software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.; Restaurant365 pricing not published; custom quotes required based on module selection
  • They diverge on capability: Oracle MICROS Simphony covers Enterprise menu hierarchy, Restaurant365 covers Accounting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Oracle MICROS Simphony and Restaurant365 actually diverge.

Attributes where Oracle MICROS Simphony and Restaurant365 differ
AttributeOracle MICROS SimphonyRestaurant365
Starting priceOn request$399/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, WindowsWeb, Ios, Android
FoundedUnknown2011

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Oracle MICROS Simphony

  • Enterprise menu hierarchy
  • Offline terminal operation
  • Hotel property integration
  • Kitchen display and order routing
  • Inventory and recipe management
  • Reporting and analytics

Only in Restaurant365

  • Accounting
  • Inventory management
  • Scheduling
  • Payroll
  • HR
  • Reporting
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Oracle MICROS Simphony

  • A hotel group that needs restaurant, bar and room service charges posting to the guest folionot Restaurant365
  • A stadium or arena running dozens of concession stands under one menu and tax structurenot Restaurant365
  • A casino or resort with many outlets, complex comps and strict audit requirementsnot Restaurant365
  • A large chain that requires terminals to keep trading and settling cards during a network outagenot Restaurant365

Restaurant365

  • Restaurant accounting and general ledger tied to point of sale datanot Oracle MICROS Simphony
  • Food and beverage inventory, recipe costing and vendor invoice processingnot Oracle MICROS Simphony
  • Labour scheduling and forecasting across multiple restaurant locationsnot Oracle MICROS Simphony

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Oracle MICROS Simphony

  • The software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.
  • Deployments are project work measured in months with specialist configuration, so a single site opening in six weeks cannot realistically be put on it.
  • Support runs through Oracle service requests or a reseller rather than direct chat, and resolution pace reflects enterprise support processes rather than restaurant urgency.
  • Hardware is proprietary and replacement units are priced at enterprise levels, so a broken terminal is not solved by buying a tablet locally.
  • The interface and administration tools are dense and dated compared with cloud native competitors, which lengthens training for high turnover front of house teams.

Restaurant365

  • Pricing not published; custom quotes required based on module selection
  • Modular approach means costs vary significantly by business needs

Pricing, plan by plan

Oracle MICROS Simphony

On request
  • Simphony$undefined/year
    • Subscription quoted per workstation per month by tier
    • Proprietary MICROS workstation and tablet hardware quoted separately
    • Implementation and configuration delivered by Oracle or a reseller and billed as a project

Restaurant365

$399/month
  • Essentials$399/month
    • Accounting
    • Inventory
  • Professional$549/month
    • Scheduling
    • Reporting
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Oracle MICROS Simphony if

  • You need enterprise menu hierarchy.
  • You work on Web, iOS, Android, Windows.
  • You also want offline terminal operation.

Choose Restaurant365 if

  • You need accounting.
  • You work on Web, Ios, Android.
  • You also want inventory management.

Questions people ask

Is Oracle MICROS Simphony or Restaurant365 better?
Neither clearly leads. Oracle MICROS Simphony starts at On request and Restaurant365 at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Oracle MICROS Simphony or Restaurant365?
Oracle MICROS Simphony starts at On request and Restaurant365 at $399/month.
Does Oracle MICROS Simphony or Restaurant365 run on more platforms?
Oracle MICROS Simphony runs on Web, iOS, Android, Windows. Restaurant365 runs on Web, Ios, Android.
What is Oracle MICROS Simphony best used for?
Oracle MICROS Simphony is most often used for a hotel group that needs restaurant, bar and room service charges posting to the guest folio, a stadium or arena running dozens of concession stands under one menu and tax structure, a casino or resort with many outlets, complex comps and strict audit requirements, a large chain that requires terminals to keep trading and settling cards during a network outage. Of those, a hotel group that needs restaurant, bar and room service charges posting to the guest folio and a stadium or arena running dozens of concession stands under one menu and tax structure are not what Restaurant365 is typically brought in for.
What can Oracle MICROS Simphony do that Restaurant365 cannot?
Oracle MICROS Simphony covers Enterprise menu hierarchy, Offline terminal operation, Hotel property integration, Kitchen display and order routing. Restaurant365 covers Accounting, Inventory management, Scheduling, Payroll.

Answered from the vendors’ own pages

Oracle MICROS Simphony: Is Simphony the same thing as MICROS?

Simphony is the cloud generation of the MICROS POS line. Oracle acquired MICROS Systems in 2014 and Simphony is the product it sells now.

Restaurant365: How much does Restaurant365 cost?

Restaurant365 does not publish fixed pricing. The platform uses a modular, customizable pricing model based on which modules (Accounting, Inventory & Purchasing, Workforce Management, Payroll & HR) a restaurant needs. Customers must request a custom quote.

Source
Oracle MICROS Simphony: Can it run offline?

Yes. Workstations continue taking and settling orders through a network outage, which is one of the main reasons large venues still choose it.

Restaurant365: How do I get a price quote from Restaurant365?

Restaurant365 directs customers to request a demo at https://www.restaurant365.com/request-demo/, contact sales at [email protected], or call (949) 652-7800 to receive personalized pricing based on their specific needs.

Source
Oracle MICROS Simphony: Do I buy it directly from Oracle?

Usually through an Oracle hospitality reseller, who also performs the implementation and often provides first line support.

Oracle MICROS Simphony: Is it suitable for a single independent restaurant?

Rarely. The implementation cost and administration overhead only make sense at estate scale or where hotel property integration is required.

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