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Nonprofits · head to head

CommCare vs MemberClicks

CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Full reviewWebsite
MemberClicks logo

MemberClicks

Nonprofits

Association management for professional bodies and trade associations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.; MemberClicks pricing is not published, which is a marked step down in transparency from Wild Apricot at the tier below it
  • They diverge on capability: CommCare covers Case management, MemberClicks covers Membership management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CommCare and MemberClicks actually diverge.

Attributes where CommCare and MemberClicks differ
AttributeCommCareMemberClicks
Starting price$100/monthOn request
Pricing modelPer month by mobile user countquote
PlatformsAndroid, WebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

Only in MemberClicks

  • Membership management
  • Chapters and committees
  • Continuing education
  • Events and registration
  • Job board
  • Member community

What people use each for

The jobs each tool is most often brought in to do.

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot MemberClicks
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot MemberClicks
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot MemberClicks
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot MemberClicks

MemberClicks

  • Professional associations tracking continuing education credits for membersnot CommCare
  • Trade associations with chapters that manage their own membershipnot CommCare
  • Chambers of commerce running events, directories and job boardsnot CommCare
  • Organisations that have outgrown a small-club membership toolnot CommCare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

MemberClicks

  • Pricing is not published, which is a marked step down in transparency from Wild Apricot at the tier below it
  • Annual contracts and implementation fees make it a considerably larger commitment than the per-month membership tools
  • The interface is dated in places, particularly the website content management
  • Migration from Wild Apricot is a real project despite the shared ownership, and buyers sometimes assume otherwise
  • Smaller associations will pay for chapter and continuing education machinery they never use

Pricing, plan by plan

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

MemberClicks

On request
  • MemberClicks$undefined/year
    • Membership management
    • Events
    • Chapters and committees
  • MC Professional$undefined/year
    • Continuing education
    • Job board
    • Advanced reporting

Which should you pick?

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.
CommCare review

Choose MemberClicks if

  • You need membership management.
  • You work on Web, iOS, Android.
  • You also want chapters and committees.
MemberClicks review

Questions people ask

Is CommCare or MemberClicks better?
Neither clearly leads. CommCare starts at $100/month and MemberClicks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CommCare or MemberClicks?
CommCare starts at $100/month and MemberClicks at On request.
Does CommCare or MemberClicks run on more platforms?
CommCare runs on Android, Web. MemberClicks runs on Web, iOS, Android.
What is CommCare best used for?
CommCare is most often used for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. Of those, a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent and a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons are not what MemberClicks is typically brought in for.
What can CommCare do that MemberClicks cannot?
CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support. MemberClicks covers Membership management, Chapters and committees, Continuing education, Events and registration.

Answered from the vendors’ own pages

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

MemberClicks: How does it differ from Wild Apricot?

Chapters, committees and continuing education credit tracking. Those structures are what make professional associations different from clubs, and they are where simpler tools fail.

CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

MemberClicks: What does it cost?

Not published. It is an annual contract with implementation, quoted on member count and modules.

CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

MemberClicks: Is migration from Wild Apricot easy?

Not automatically. Both are owned by Personify, but they are separate products and a migration is a project with data mapping and re-implementation.

CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

MemberClicks: Does it handle continuing education?

Yes, including credit tracking and certification records, which is one of the main reasons professional bodies choose it.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

MemberClicks: Who should not buy it?

Small clubs and associations without chapters or education requirements. The machinery that justifies the price will sit unused.

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