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RingCentral vs RingCentral Video

RingCentral logo

RingCentral

Software

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite
RingCentral Video logo

RingCentral Video

Software

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • They diverge on capability: RingCentral covers VoIP calling, RingCentral Video covers HD video conferencing.

Where they differ

Only the attributes on which RingCentral and RingCentral Video actually diverge.

Attributes where RingCentral and RingCentral Video differ
AttributeRingCentralRingCentral Video
Starting price$24.99/month$19.99/month

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated), category (Unknown), founded (1999).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Microsoft Teams

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Both cover

  • Salesforce
  • Slack
  • Google Workspace
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot RingCentral Video
  • Combining voice, video meetings and team messaging in one subscriptionnot RingCentral Video
  • Adding contact centre and analytics capability to a distributed workforcenot RingCentral Video

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot RingCentral
  • Replacing on-premise PBX hardware for distributed teamsnot RingCentral

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Pricing, plan by plan

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Which should you pick?

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Questions people ask

Is RingCentral or RingCentral Video better?
Neither clearly leads. RingCentral starts at $24.99/month and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral or RingCentral Video?
RingCentral starts at $24.99/month and RingCentral Video at $19.99/month.
Does RingCentral or RingCentral Video run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
What is RingCentral best used for?
RingCentral is most often used for cloud phone system with business numbers, extensions and call routing, combining voice, video meetings and team messaging in one subscription, adding contact centre and analytics capability to a distributed workforce. Of those, cloud phone system with business numbers, extensions and call routing and combining voice, video meetings and team messaging in one subscription are not what RingCentral Video is typically brought in for.
What can RingCentral do that RingCentral Video cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS. RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Both handle Salesforce, Slack, Google Workspace, SOC2.
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Related pages

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