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Government · head to head

Mark43 vs Ping Identity

Mark43 logo

Mark43

Government

Modern Public Safety Software

From
$2000/month
Free plan
No
Full reviewWebsite
Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Mark43 no published pricing on homepage; sales contact required for all cost details; Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • They diverge on capability: Mark43 covers Computer-Aided Dispatch, Ping Identity covers Single sign-on.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Mark43 and Ping Identity actually diverge.

Attributes where Mark43 and Ping Identity differ
AttributeMark43Ping Identity
Starting price$2000/month$3/month
Pricing modelsubscriptionPer user per month
PlatformsWeb, Ios, AndroidWeb, Linux, Windows
CategoryGovernmentCybersecurity
Founded2012Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mark43

  • Computer-Aided Dispatch
  • Records Management
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

What people use each for

The jobs each tool is most often brought in to do.

Mark43

  • Citizen Servicesnot Ping Identity
  • Records Managementnot Ping Identity
  • Public Safetynot Ping Identity
  • Civic Engagementnot Ping Identity

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Mark43
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Mark43
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Mark43
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Mark43

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mark43

  • No published pricing on homepage; sales contact required for all cost details
  • Only reference to pricing is 'early bird pricing' for 2027 conference registration
  • No transparent pricing structure visible for public evaluation

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Pricing, plan by plan

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Which should you pick?

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want records management.
Mark43 review

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Questions people ask

Is Mark43 or Ping Identity better?
Neither clearly leads. Mark43 starts at $2000/month and Ping Identity at $3/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mark43 or Ping Identity?
Mark43 starts at $2000/month and Ping Identity at $3/month.
Does Mark43 or Ping Identity run on more platforms?
Mark43 runs on Web, Ios, Android. Ping Identity runs on Web, Linux, Windows.
What is Mark43 best used for?
Mark43 is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Ping Identity is typically brought in for.
What can Mark43 do that Ping Identity cannot?
Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics. Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management.

Answered from the vendors’ own pages

Mark43: Does Mark43 publish pricing online?

No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.

Source
Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Mark43: What payment methods or financing options does Mark43 offer?

No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.

Source
Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Mark43: Are there volume discounts or specialized pricing for different agency sizes?

Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.

Source
Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

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