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Cybersecurity · head to head

Ping Identity vs Ring Neighbors

Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Free plan
Yes

The short version

  • Only Ring Neighbors has a free tier, so it costs nothing to try first.
  • Each has a real cost: Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
  • They diverge on capability: Ping Identity covers Single sign-on, Ring Neighbors covers Video Request Portal.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ping Identity and Ring Neighbors actually diverge.

Attributes where Ping Identity and Ring Neighbors differ
AttributePing IdentityRing Neighbors
Starting price$3/monthFree
Pricing modelPer user per monthfreemium
Free tierNoYes
PlatformsWeb, Linux, WindowsWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

What people use each for

The jobs each tool is most often brought in to do.

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Ring Neighbors
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Ring Neighbors
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Ring Neighbors
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Ring Neighbors

Ring Neighbors

  • Citizen Servicesnot Ping Identity
  • Records Managementnot Ping Identity
  • Public Safetynot Ping Identity
  • Civic Engagementnot Ping Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

Pricing, plan by plan

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

Which should you pick?

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Questions people ask

Is Ping Identity or Ring Neighbors better?
Neither clearly leads. Ping Identity starts at $3/month and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ping Identity or Ring Neighbors?
Ring Neighbors has a free tier; the other does not. Paid plans start at $3/month for Ping Identity and Free for Ring Neighbors.
Does Ping Identity or Ring Neighbors run on more platforms?
Ping Identity runs on Web, Linux, Windows. Ring Neighbors runs on Web, Ios, Android.
Can I use Ring Neighbors for free?
Yes. Ring Neighbors has a free tier, so you can try it without paying. Ping Identity starts at $3/month.
What is Ping Identity best used for?
Ping Identity is most often used for a bank that must keep identity data on premises in one country while running saas identity elsewhere, an airline or telco with tens of millions of customer identities needing a directory that holds that scale, an enterprise assembling authentication journeys that call several external verification and risk vendors, an existing forgerock customer deciding what its upgrade path looks like under ping ownership. Of those, a bank that must keep identity data on premises in one country while running saas identity elsewhere and an airline or telco with tens of millions of customer identities needing a directory that holds that scale are not what Ring Neighbors is typically brought in for.
What can Ping Identity do that Ring Neighbors cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.

Answered from the vendors’ own pages

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

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