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Marketing & Analytics · head to head

Lucky Orange vs Crazy Egg

Lucky Orange logo

Lucky Orange

Marketing & Analytics

All-in-one conversion optimization

From
Free
Rated
-
Full reviewWebsite
Crazy Egg logo

Crazy Egg

Marketing & Analytics

Website optimization with heatmaps

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Lucky Orange has a free tier, so it costs nothing to try first.
  • Each has a real cost: Lucky Orange session-based pricing scales poorly during traffic spikes or successful campaigns; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • They diverge on capability: Lucky Orange covers Live Chat, Crazy Egg covers Scrollmaps.

Where they differ

Only the attributes on which Lucky Orange and Crazy Egg actually diverge.

Attributes where Lucky Orange and Crazy Egg differ
AttributeLucky OrangeCrazy Egg
Starting priceFree$29/month
Free tierYesNo
PlatformsWebWeb, API
Founded20122006

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Marketing & Analytics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lucky Orange

  • Live Chat
  • Surveys
  • Form Analytics
  • BigCommerce
  • Google Tag Manager

Only in Crazy Egg

  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Google Analytics
  • Squarespace

Both cover

  • Heatmaps
  • Session Recordings
  • Shopify
  • WordPress
  • Wix
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Lucky Orange

  • User experience analysisnot Crazy Egg
  • Bug reproductionnot Crazy Egg
  • Conversion optimizationnot Crazy Egg
  • Customer journey mappingnot Crazy Egg
  • Usability testingnot Crazy Egg

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot Lucky Orange
  • Session recordings to see where visitors strugglenot Lucky Orange
  • A/B testing page variantsnot Lucky Orange
  • Snapshot reports comparing behaviour over timenot Lucky Orange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lucky Orange

  • Session-based pricing scales poorly during traffic spikes or successful campaigns
  • Lacks A/B testing capabilities that competitors like Crazy Egg offer
  • Less privacy-focused than Hotjar for session recording data

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

Pricing, plan by plan

Lucky Orange

Free
  • FreeFree
    • 100 monthly sessions
    • 30 days data retention
    • Basic features
  • Build$32/month
    • 5,000 monthly sessions
    • Live chat
    • Heatmaps
  • Grow$72/month
    • 15,000 monthly sessions
    • All Build features
  • Expand$184/month
    • 50,000 monthly sessions
    • All features

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Which should you pick?

Choose Lucky Orange if

  • You need live chat.
  • You want to start without paying.
  • You also want surveys.
Lucky Orange review

Choose Crazy Egg if

  • You need scrollmaps.
  • You work on Web, API.
  • You also want confetti reports.
Crazy Egg review

Questions people ask

Is Lucky Orange or Crazy Egg better?
Neither clearly leads. Lucky Orange starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lucky Orange or Crazy Egg?
Lucky Orange has a free tier; the other does not. Paid plans start at Free for Lucky Orange and $29/month for Crazy Egg.
Does Lucky Orange or Crazy Egg run on more platforms?
Lucky Orange runs on Web. Crazy Egg runs on Web, API.
Can I use Lucky Orange for free?
Yes. Lucky Orange has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Lucky Orange best used for?
Lucky Orange is most often used for user experience analysis, bug reproduction, conversion optimization, customer journey mapping. Of those, user experience analysis and bug reproduction are not what Crazy Egg is typically brought in for.
What can Lucky Orange do that Crazy Egg cannot?
Lucky Orange covers Live Chat, Surveys, Form Analytics, BigCommerce. Crazy Egg covers Scrollmaps, Confetti Reports, A/B Testing, Google Analytics. Both handle Heatmaps, Session Recordings, Shopify, WordPress.

Answered from the vendors’ own pages

Lucky Orange: What is Lucky Orange's pricing based on?

Lucky Orange uses session-based pricing tiers. The Free plan tracks 100 monthly sessions; Build plan ($32/mo) tracks 5,000 sessions; Grow ($72/mo) tracks 15,000 sessions, up to Scale ($839/mo) for 300,000 sessions.

Source
Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
Lucky Orange: Does Lucky Orange include live chat?

Yes, unlike pure heatmap tools, Lucky Orange includes live chat with canned responses, operator transfers, co-browsing, and typing preview in all paid plans.

Source
Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
Lucky Orange: Can I get a 7-day free trial?

Yes, Lucky Orange offers a 7-day free trial with all features on every plan and no credit card required to start.

Source
Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
Lucky Orange: Does Lucky Orange track session recordings?

Yes, Lucky Orange provides dynamic heatmaps and visitor session recordings showing customer behavior, including drop-offs in conversion funnels.

Source
Lucky Orange: How is Lucky Orange different from Hotjar?

Lucky Orange combines heatmaps with integrated live chat for real-time support, while Hotjar focuses more on feedback collection and UX research with better privacy defaults.

Source
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