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Software · head to head

Lightspeed Retail vs Razorpay

Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite
R

Razorpay

Software

Accept, process and disburse payments with India's leading payments platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features; Razorpay international card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee

Where they differ

Only the attributes on which Lightspeed Retail and Razorpay actually diverge.

Attributes where Lightspeed Retail and Razorpay differ
AttributeLightspeed RetailRazorpay
Starting price$89/monthOn request
Pricing modelUnknowntransaction
PlatformsWeb, iPad, Cloud-basedWeb
Founded2005Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

Only in Razorpay

Nothing recorded that Lightspeed Retail does not also cover.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Razorpay

  • International card payments cost up to 3% per transaction versus 2% domestically, per razorpay.com/pricing (Aug 2026), and an 18% GST is added on top of the platform fee
  • Instant refunds cost between Rs. 7.99 and Rs. 14.99 per refund on top of the transaction fee, per Razorpay's own pricing page; standard refunds are free but instant ones are not

Pricing, plan by plan

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Razorpay

On request

No published plan breakdown. See the Razorpay review.

Which should you pick?

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Choose Razorpay if

Nothing in the data separates Razorpay from Lightspeed Retail on the points above - pick on price and on how each one feels to use.

Razorpay review

Questions people ask

Is Lightspeed Retail or Razorpay better?
Neither clearly leads. Lightspeed Retail starts at $89/month and Razorpay at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lightspeed Retail or Razorpay?
Lightspeed Retail starts at $89/month and Razorpay at On request.
Does Lightspeed Retail or Razorpay run on more platforms?
Lightspeed Retail runs on Web, iPad, Cloud-based. Razorpay runs on Web.
What can Lightspeed Retail do that Razorpay cannot?
Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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