Is Lightspeed Retail or Loox better?

Neither clearly leads. Lightspeed Retail starts at $89/month and Loox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Lightspeed Retail or Loox?

Lightspeed Retail starts at $89/month and Loox at On request.

Does Lightspeed Retail or Loox run on more platforms?

Lightspeed Retail runs on Web, iPad, Cloud-based. Loox runs on Web.

What can Lightspeed Retail do that Loox cannot?

Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Inventory Management · head to head

Lightspeed Retail vs Loox

Lightspeed Retail

Inventory Management

Point of sale and retail management system

From: $89/month
Rated: -

Full review Website

Loox

E-commerce

Photo reviews and referrals for Shopify stores

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features; Loox beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Where they differ

Only the attributes on which Lightspeed Retail and Loox actually diverge.

Attributes where Lightspeed Retail and Loox differ
Attribute	Lightspeed Retail	Loox
Starting price	$89/month	On request
Pricing model	Unknown	usage-based
Platforms	Web, iPad, Cloud-based	Web
Category	Inventory Management	E-commerce
Founded	2005	Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lightspeed Retail

Point of sale
Inventory management
Customer management
Omnichannel selling
Analytics
Employee management
Loyalty programs
Hardware compatibility

Only in Loox

Nothing recorded that Lightspeed Retail does not also cover.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lightspeed Retail

High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
Inventory synchronization issues reported with backordered products and bulk updates
Customer support response times can be slow despite 24/7 availability
System crashes and performance degradation reported during high-traffic periods

Loox

Beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Pricing, plan by plan

Lightspeed Retail

$89/month

Basic$89/month
- One register
- Integrated payments
- Inventory management
Core$149/month
- All Basic features
- Expanded eCommerce capabilities
- Phone support access
Plus$289/month
- All Core features
- API access
- Custom workflows

Loox

On request

No published plan breakdown. See the Loox review.

Which should you pick?

Choose Lightspeed Retail if

You need point of sale.
You work on Web, iPad, Cloud-based.
You also want inventory management.

Lightspeed Retail review

Choose Loox if

Nothing in the data separates Loox from Lightspeed Retail on the points above - pick on price and on how each one feels to use.

Loox review

Questions people ask

Is Lightspeed Retail or Loox better?: Neither clearly leads. Lightspeed Retail starts at $89/month and Loox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lightspeed Retail or Loox?: Lightspeed Retail starts at $89/month and Loox at On request.
Does Lightspeed Retail or Loox run on more platforms?: Lightspeed Retail runs on Web, iPad, Cloud-based. Loox runs on Web.
What can Lightspeed Retail do that Loox cannot?: Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source

Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source

Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source

Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source

Lightspeed Retail vs Loox

Lightspeed Retail

Loox

The short version

Where they differ

What each one covers

Only in Lightspeed Retail

Only in Loox

Where each one falls short

Lightspeed Retail

Loox

Pricing, plan by plan

Lightspeed Retail

Loox

Which should you pick?

Choose Lightspeed Retail if

Choose Loox if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Lightspeed Retail

More on Loox

Keep looking

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