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Software · head to head

Lightspeed Retail vs NetSuite

Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite
NetSuite logo

NetSuite

Software

The #1 cloud ERP for growing businesses

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features; NetSuite netSuite implementation and consultancy is listed on UK G-Cloud 14 at day rates ranging roughly £175 to £1,850 per unit per day across multiple suppliers, a public-sector contracted rate for the services layer rather than the core Oracle NetSuite licence itself, which remains quote-only.
  • They diverge on capability: Lightspeed Retail covers Point of sale, NetSuite covers Financial management.

Where they differ

Only the attributes on which Lightspeed Retail and NetSuite actually diverge.

Attributes where Lightspeed Retail and NetSuite differ
AttributeLightspeed RetailNetSuite
Starting price$89/month$29/month
Pricing modelUnknownsubscription
PlatformsWeb, iPad, Cloud-basedWeb, Mobile, Api
Founded20051977

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

Only in NetSuite

  • Financial management
  • Order management
  • Inventory
  • CRM
  • Ecommerce
  • Salesforce
  • Shopify
  • Amazon

What people use each for

The jobs each tool is most often brought in to do.

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

NetSuite

  • ERPnot Lightspeed Retail
  • Financial consolidationnot Lightspeed Retail
  • Ecommercenot Lightspeed Retail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

NetSuite

  • NetSuite implementation and consultancy is listed on UK G-Cloud 14 at day rates ranging roughly £175 to £1,850 per unit per day across multiple suppliers, a public-sector contracted rate for the services layer rather than the core Oracle NetSuite licence itself, which remains quote-only.

Pricing, plan by plan

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

NetSuite

$29/month
  • Base$999/month
    • Core ERP
    • Financial management
    • CRM

Which should you pick?

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Choose NetSuite if

  • You need financial management.
  • You work on Web, Mobile, Api.
  • You also want order management.
NetSuite review

Questions people ask

Is Lightspeed Retail or NetSuite better?
Neither clearly leads. Lightspeed Retail starts at $89/month and NetSuite at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lightspeed Retail or NetSuite?
Lightspeed Retail starts at $89/month and NetSuite at $29/month.
Does Lightspeed Retail or NetSuite run on more platforms?
Lightspeed Retail runs on Web, iPad, Cloud-based. NetSuite runs on Web, Mobile, Api.
What can Lightspeed Retail do that NetSuite cannot?
Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling. NetSuite covers Financial management, Order management, Inventory, CRM.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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