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Cybersecurity · head to head

JumpCloud vs TunnelBear

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Rated
-
T

TunnelBear

Cybersecurity

Consumer VPN with a limited free tier and a bear-themed, beginner-friendly app

From
Free
Rated
-

The short version

  • Only TunnelBear has a free tier, so it costs nothing to try first.
  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; TunnelBear free plan's data cap is small compared to competitors offering more generous free allowances.
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which JumpCloud and TunnelBear actually diverge.

Attributes where JumpCloud and TunnelBear differ
AttributeJumpCloudTunnelBear
Starting price$9/user/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIwindows, mac, linux, ios, android

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that TunnelBear does not also cover.

Only in TunnelBear

  • Encrypted VPN tunnel
  • Server location switching
  • GhostBear obfuscation
  • Browser extensions
  • Teams account management

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot TunnelBear
  • Companies requiring unified user and device management in hybrid work environmentsnot TunnelBear
  • IT teams implementing zero-trust security modelsnot TunnelBear
  • Managed service providers requiring multi-tenant identity and device managementnot TunnelBear
  • Educational institutions and nonprofits (eligible for special pricing)not TunnelBear

TunnelBear

  • Casual browsing protection on public Wi-Finot JumpCloud
  • Occasional geo-unblocking with a light free allowancenot JumpCloud
  • Bypassing network-level VPN blocking via obfuscationnot JumpCloud
  • Managing VPN access for a small team with centralized billingnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

TunnelBear

  • Free plan's data cap is small compared to competitors offering more generous free allowances.
  • Lacks advanced features like dedicated IP addresses or split-tunneling controls found in some rival VPNs.
  • Server network is smaller than large competitors like NordVPN or ExpressVPN.
  • No standalone router-level app, limiting whole-network protection options.

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

TunnelBear

Free
  • FreeFree
    • 2GB of data per month
    • Access to VPN servers
    • Unlimited devices
  • Unlimited$9.99/month
    • Unlimited monthly data
    • All server locations
    • Cheaper on annual/3-year billing
  • Teams$undefined/month
    • Unlimited data
    • 5 connected devices per user
    • Dedicated account manager

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.

Choose TunnelBear if

  • You need encrypted vpn tunnel.
  • You want to start without paying.
  • You work on windows, mac, linux, ios, android.
  • You also want server location switching.

Questions people ask

Is JumpCloud or TunnelBear better?
Neither clearly leads. JumpCloud starts at $9/user/month and TunnelBear at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or TunnelBear?
TunnelBear has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for TunnelBear.
Does JumpCloud or TunnelBear run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. TunnelBear runs on windows, mac, linux, ios, android.
Can I use TunnelBear for free?
Yes. TunnelBear has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what TunnelBear is typically brought in for.
What can JumpCloud do that TunnelBear cannot?
TunnelBear covers Encrypted VPN tunnel, Server location switching, GhostBear obfuscation, Browser extensions.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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