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Cybersecurity · head to head

JumpCloud vs Surfshark

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Rated
-
Full reviewWebsite
Surfshark logo

Surfshark

Cybersecurity

Secure your digital life

From
$1.78/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Surfshark smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which JumpCloud and Surfshark actually diverge.

Attributes where JumpCloud and Surfshark differ
AttributeJumpCloudSurfshark
Starting price$9/user/month$1.78/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWindows, macOS, iOS, Android, Linux
FoundedUnknown2018

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Surfshark does not also cover.

Only in Surfshark

  • Unlimited devices
  • CleanWeb ad blocker
  • MultiHop
  • Camouflage Mode
  • NoBorders mode
  • Kill Switch
  • Bypasser split tunneling
  • Rotating IP

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Surfshark
  • Companies requiring unified user and device management in hybrid work environmentsnot Surfshark
  • IT teams implementing zero-trust security modelsnot Surfshark
  • Managed service providers requiring multi-tenant identity and device managementnot Surfshark
  • Educational institutions and nonprofits (eligible for special pricing)not Surfshark

Surfshark

  • Vpnnot JumpCloud
  • Privacynot JumpCloud
  • Security Suitenot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Surfshark

  • Smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • Lower brand recognition compared to established VPN providers
  • Limited customer service availability in some time zones

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Surfshark

$1.78/month
  • Starter$1.78/month
    • Unlimited simultaneous connections
    • 4,500+ servers
    • Basic VPN
  • One$3.59/month
    • VPN
    • Antivirus
    • Personal data leak alert
  • One+$4/month
    • All One features
    • Incogi included

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose Surfshark if

  • You need unlimited devices.
  • You work on Windows, macOS, iOS, Android, Linux.
  • You also want cleanweb ad blocker.
Surfshark review

Questions people ask

Is JumpCloud or Surfshark better?
Neither clearly leads. JumpCloud starts at $9/user/month and Surfshark at $1.78/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Surfshark?
JumpCloud starts at $9/user/month and Surfshark at $1.78/month.
Does JumpCloud or Surfshark run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Surfshark runs on Windows, macOS, iOS, Android, Linux.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Surfshark is typically brought in for.
What can JumpCloud do that Surfshark cannot?
Surfshark covers Unlimited devices, CleanWeb ad blocker, MultiHop, Camouflage Mode.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
Surfshark: Does Surfshark maintain a no-logs policy?

Yes. Surfshark does not log browsing history, visited IP addresses, bandwidth usage, or network traffic. This policy was independently verified by Deloitte in 2025.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
Surfshark: How many simultaneous device connections does Surfshark allow?

Surfshark allows unlimited simultaneous connections on all subscription plans, enabling protection of every device in a household with a single subscription.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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