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Cybersecurity · head to head

Jumio vs Mark43

Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Free plan
No
Full reviewWebsite
Mark43 logo

Mark43

Government

Modern Public Safety Software

From
$2000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.; Mark43 no published pricing on homepage; sales contact required for all cost details
  • They diverge on capability: Jumio covers Document verification, Mark43 covers Computer-Aided Dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Jumio and Mark43 actually diverge.

Attributes where Jumio and Mark43 differ
AttributeJumioMark43
Starting priceOn request$2000/month
Pricing modelquotesubscription
CategoryCybersecurityGovernment
FoundedUnknown2012

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

Only in Mark43

  • Computer-Aided Dispatch
  • Records Management
  • Evidence Management
  • Analytics
  • Mobile
  • FBI CJIS
  • NCIC
  • State Systems

What people use each for

The jobs each tool is most often brought in to do.

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot Mark43
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot Mark43
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot Mark43
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot Mark43

Mark43

  • Citizen Servicesnot Jumio
  • Records Managementnot Jumio
  • Public Safetynot Jumio
  • Civic Engagementnot Jumio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Mark43

  • No published pricing on homepage; sales contact required for all cost details
  • Only reference to pricing is 'early bird pricing' for 2027 conference registration
  • No transparent pricing structure visible for public evaluation

Pricing, plan by plan

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Mark43

$2000/month
  • Public Safety Suite$2000/month
    • CAD
    • RMS
    • Analytics

Which should you pick?

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Choose Mark43 if

  • You need computer-aided dispatch.
  • You work on Web, Ios, Android.
  • You also want records management.
Mark43 review

Questions people ask

Is Jumio or Mark43 better?
Neither clearly leads. Jumio starts at On request and Mark43 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jumio or Mark43?
Jumio starts at On request and Mark43 at $2000/month.
Does Jumio or Mark43 run on more platforms?
Jumio runs on Web, iOS, Android. Mark43 runs on Web, Ios, Android.
What is Jumio best used for?
Jumio is most often used for a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement, a gambling operator required to verify age and identity across multiple regulated european markets, an organisation with an eu data residency mandate that cannot send biometric data to us processing, a marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than three. Of those, a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement and a gambling operator required to verify age and identity across multiple regulated european markets are not what Mark43 is typically brought in for.
What can Jumio do that Mark43 cannot?
Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration. Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics.

Answered from the vendors’ own pages

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

Mark43: Does Mark43 publish pricing online?

No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.

Source
Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

Mark43: What payment methods or financing options does Mark43 offer?

No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.

Source
Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

Mark43: Are there volume discounts or specialized pricing for different agency sizes?

Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.

Source
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