Softwr

Government · head to head

DemandStar vs Jumio

DemandStar logo

DemandStar

Government

Bid distribution network that is free for government agencies and charges the suppliers instead

From
Free
Free plan
Yes
Full reviewWebsite
Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only DemandStar has a free tier, so it costs nothing to try first.
  • Each has a real cost: DemandStar coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.; Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • They diverge on capability: DemandStar covers Free for agencies, Jumio covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DemandStar and Jumio actually diverge.

Attributes where DemandStar and Jumio differ
AttributeDemandStarJumio
Starting priceFreeOn request
Pricing modelFree for agencies, per year by geographic coverage for suppliersquote
Free tierYesNo
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DemandStar

  • Free for agencies
  • Commodity code matching
  • eBidding
  • Plan holder lists
  • Supplier registration
  • Geographic subscription tiers

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

What people use each for

The jobs each tool is most often brought in to do.

DemandStar

  • A city purchasing officer who wants wider bid distribution without running a procurement to buy softwarenot Jumio
  • A contractor who works in three adjacent counties and wants notifications only for that footprintnot Jumio
  • An agency needing sealed electronic bid submission to replace paper deliveries to the clerknot Jumio
  • A supplier testing whether public sector work is viable before committing to a national subscriptionnot Jumio

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot DemandStar
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot DemandStar
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot DemandStar
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot DemandStar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DemandStar

  • Coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.
  • The free supplier tier charges around 5 US dollars per bid document download, which turns an apparently free plan into a metered one as soon as you actually pursue opportunities.
  • State pricing ranges from roughly 100 to 1,499 US dollars with the variation driven by agency density, so suppliers cannot predict cost from geography alone.
  • Because agencies pay nothing, they have little leverage over the roadmap and features are driven by what makes supplier subscriptions sell.
  • The brand is being folded into Euna OpenBid following the Euna Solutions consolidation, so suppliers and agencies should expect the name and portal to change.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Pricing, plan by plan

DemandStar

Free
  • Government agencyFree
    • Post unlimited solicitations
    • Access the supplier network
    • eBidding and plan holder lists
  • Supplier freeFree
    • Bid notifications for one agency of your choice
    • Bid document downloads charged around 5 USD each
    • Supplier profile and registration
  • Supplier county$60/year
    • All participating agencies within one county
    • Unlimited bid document access for that county
    • Approximate rate, varies by county
  • Supplier state$100/year
    • All participating agencies within one state
    • Priced from around 100 to 1,499 USD depending on agency density

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Which should you pick?

Choose DemandStar if

  • You need free for agencies.
  • You want to start without paying.
  • You also want commodity code matching.
DemandStar review

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Questions people ask

Is DemandStar or Jumio better?
Neither clearly leads. DemandStar starts at Free and Jumio at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DemandStar or Jumio?
DemandStar has a free tier; the other does not. Paid plans start at Free for DemandStar and On request for Jumio.
Does DemandStar or Jumio run on more platforms?
DemandStar runs on Web. Jumio runs on Web, iOS, Android.
Can I use DemandStar for free?
Yes. DemandStar has a free tier, so you can try it without paying. Jumio starts at On request.
What is DemandStar best used for?
DemandStar is most often used for a city purchasing officer who wants wider bid distribution without running a procurement to buy software, a contractor who works in three adjacent counties and wants notifications only for that footprint, an agency needing sealed electronic bid submission to replace paper deliveries to the clerk, a supplier testing whether public sector work is viable before committing to a national subscription. Of those, a city purchasing officer who wants wider bid distribution without running a procurement to buy software and a contractor who works in three adjacent counties and wants notifications only for that footprint are not what Jumio is typically brought in for.
What can DemandStar do that Jumio cannot?
DemandStar covers Free for agencies, Commodity code matching, eBidding, Plan holder lists. Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration.

Answered from the vendors’ own pages

DemandStar: Is DemandStar free for governments?

Yes, entirely. Agencies post solicitations and access the supplier network at no cost; suppliers fund the platform.

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

DemandStar: What do suppliers pay?

Free for one agency with roughly 5 USD per document download, about 60 USD a year per county, 100 to 1,499 per state, and 2,699 for national coverage.

Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

DemandStar: Who owns DemandStar?

Euna Solutions, the public sector portfolio formerly known as GTY Technology, which also absorbed Bonfire and Ion Wave.

Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

DemandStar: Does it cover every agency?

No. Only agencies that have opted in, which is the main limitation for suppliers buying wide coverage.

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