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Insurity Suite vs Sprinklr Service

Insurity Suite logo

Insurity Suite

Insurance

End-to-end insurance software for modern carriers

From
On request
Rated
-
Full reviewWebsite
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Insurity Suite subscription pricing based on modules and users with no transparent public pricing; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: Insurity Suite covers Policy lifecycle management, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Insurity Suite and Sprinklr Service actually diverge.

Attributes where Insurity Suite and Sprinklr Service differ
AttributeInsurity SuiteSprinklr Service
Pricing modelsubscriptionquote
PlatformsWeb, Api, MobileWeb, Ios, Android
CategoryInsuranceCustomer Support
Founded20152009

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Insurity Suite

  • Policy lifecycle management
  • Claims automation
  • Billing and payments
  • Document management
  • Underwriting workbench
  • Reinsurance management
  • Regulatory compliance
  • Analytics dashboard

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • Analytics
  • SAP
  • Oracle

Both cover

  • Salesforce
  • Microsoft Dynamics
  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Insurity Suite

  • Policy administrationnot Sprinklr Service
  • Claims processingnot Sprinklr Service
  • Digital transformationnot Sprinklr Service
  • Legacy modernizationnot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot Insurity Suite
  • Social customer carenot Insurity Suite
  • Unified CXnot Insurity Suite
  • Voice of customernot Insurity Suite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Insurity Suite

  • Subscription pricing based on modules and users with no transparent public pricing
  • Requires significant implementation and configuration to launch new products
  • Targeted primarily at MGAs and specialty carriers, not small independent agents

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

Insurity Suite

On request
  • Core$undefined/month
    • Policy administration
    • Claims processing
    • Billing management
  • Enterprise$undefined/month
    • All Core features
    • Advanced analytics
    • Custom integrations

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose Insurity Suite if

  • You need policy lifecycle management.
  • You work on Web, Api, Mobile.
  • You also want claims automation.
Insurity Suite review

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.
Sprinklr Service review

Questions people ask

Is Insurity Suite or Sprinklr Service better?
Neither clearly leads. Insurity Suite starts at On request and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Insurity Suite or Sprinklr Service?
Insurity Suite starts at On request and Sprinklr Service at On request.
Does Insurity Suite or Sprinklr Service run on more platforms?
Insurity Suite runs on Web, Api, Mobile. Sprinklr Service runs on Web, Ios, Android.
What is Insurity Suite best used for?
Insurity Suite is most often used for policy administration, claims processing, digital transformation, legacy modernization. Of those, policy administration and claims processing are not what Sprinklr Service is typically brought in for.
What can Insurity Suite do that Sprinklr Service cannot?
Insurity Suite covers Policy lifecycle management, Claims automation, Billing and payments, Document management. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base. Both handle Salesforce, Microsoft Dynamics, SOC2, ISO27001.

Answered from the vendors’ own pages

Insurity Suite: What does Insurity Pro Suite provide?

Insurity Pro Suite is a modular core platform for growing carriers and MGAs, providing enterprise-grade policy administration, integrated billing and accounting, and end-to-end claims management. It supports 20+ commercial and personal lines, E&S, and Lloyd's products.

Source
Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
Insurity Suite: What is Insurity's Sure Personal Suite?

Insurity Sure Personal Suite provides cost-effective policy, billing, and claims solutions specifically designed for personal lines property and casualty carriers.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
Insurity Suite: Does Insurity use AI for underwriting?

Yes. Insurity Pro Suite includes an AI-powered risk assistant that identifies profitable submissions through risk scoring, evaluates submission data using artificial intelligence, and provides instant profitability scores to prioritize high-value risks.

Source
Insurity Suite: What claims processing speed does Insurity deliver?

Insurity enables digital claims payments that issue claim settlements in under thirty seconds via integrated ACH, virtual cards, or real-time payment processing rails.

Source
Insurity Suite: Does Insurity offer workflow configuration without coding?

Yes. Insurity provides workflow configuration that allows business users to modify underwriting and claims workflows through a visual interface without requiring software code or IT involvement.

Source
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