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Logging · head to head

incident.io vs Healthchecks

incident.io logo

incident.io

Logging

Software reliability platform with on-call management and agentic root cause analysis

From
Free
Rated
-
Full reviewWebsite
Healthchecks logo

Healthchecks

Logging

Simple and effective cron job monitoring

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: incident.io free plan limited to single team and basic features; Healthchecks free tier limited to 20 jobs, restricting scale for small teams
  • They diverge on capability: incident.io covers Intelligent alert routing, Healthchecks covers Ping URL monitoring.

Where they differ

Only the attributes on which incident.io and Healthchecks actually diverge.

Attributes where incident.io and Healthchecks differ
Attributeincident.ioHealthchecks
Pricing modelsubscriptionPer-job monitoring with fixed tiers
PlatformsWeb, Slack, Microsoft TeamsWeb, API
Founded20212015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in incident.io

  • Intelligent alert routing
  • Agentic root cause analysis
  • On-call scheduling
  • Slack and Teams integration
  • AI call transcription
  • Status pages
  • Workflow automation

Only in Healthchecks

  • Ping URL monitoring
  • Customizable schedules
  • Event logs
  • Status badges
  • Email alerts
  • SMS and phone alerts
  • Multiple integrations

What people use each for

The jobs each tool is most often brought in to do.

incident.io

  • Manage incident response workflows in Slacknot Healthchecks
  • Automatically investigate root causes with AInot Healthchecks
  • Maintain on-call schedules across teamsnot Healthchecks
  • Track incident metrics and trendsnot Healthchecks
  • Communicate status to customers automaticallynot Healthchecks

Healthchecks

  • Monitoring cron jobs that run on schedulesnot incident.io
  • Alerting teams when background tasks failnot incident.io
  • Tracking Kubernetes CronJob execution healthnot incident.io
  • Monitoring Jenkins builds and deploymentsnot incident.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

incident.io

  • Free plan limited to single team and basic features
  • Per-user pricing increases costs for larger teams
  • Agentic features may require additional integrations
  • Advanced features concentrated in higher price tiers

Healthchecks

  • Free tier limited to 20 jobs, restricting scale for small teams
  • Requires explicit ping integration into each job
  • No workflow orchestration or job scheduling capabilities
  • SMS and phone credits consumed separately on paid plans
  • Limited to ping-based detection without deep job introspection

Pricing, plan by plan

incident.io

Free
  • BasicFree
    • Slack and Teams support
    • Single team on-call
    • Status pages
  • Pro$25/user-month
    • All Team features
    • Advanced insights
    • Custom dashboards
  • Enterprise$undefined/custom
    • All Pro features
    • Dedicated success manager
    • Advanced access controls

Healthchecks

Free
  • HobbyistFree
    • Monitor 20 jobs
    • 100 log entries per job
    • Email alerts
  • Supporter$5/month
    • Monitor 20 jobs
    • 100 log entries per job
    • Support the service financially
  • Business$20/month
    • Monitor 100 jobs
    • 1000 log entries per job
    • 50 SMS and WhatsApp credits
  • Business Plus$80/month
    • Monitor 1000 jobs
    • 1000 log entries per job
    • 500 SMS and WhatsApp credits

Which should you pick?

Choose incident.io if

  • You need intelligent alert routing.
  • You want to start without paying.
  • You work on Web, Slack, Microsoft Teams.
  • You also want agentic root cause analysis.
incident.io review

Choose Healthchecks if

  • You need ping url monitoring.
  • You want to start without paying.
  • You work on Web, API.
  • You also want customizable schedules.
Healthchecks review

Questions people ask

Is incident.io or Healthchecks better?
Neither clearly leads. incident.io starts at Free and Healthchecks at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, incident.io or Healthchecks?
incident.io starts at Free and Healthchecks at Free.
Does incident.io or Healthchecks run on more platforms?
incident.io runs on Web, Slack, Microsoft Teams. Healthchecks runs on Web, API.
Can I use incident.io for free?
Both have a free tier, so you can try either at no cost before committing.
What is incident.io best used for?
incident.io is most often used for manage incident response workflows in slack, automatically investigate root causes with ai, maintain on-call schedules across teams, track incident metrics and trends. Of those, manage incident response workflows in slack and automatically investigate root causes with ai are not what Healthchecks is typically brought in for.
What can incident.io do that Healthchecks cannot?
incident.io covers Intelligent alert routing, Agentic root cause analysis, On-call scheduling, Slack and Teams integration. Healthchecks covers Ping URL monitoring, Customizable schedules, Event logs, Status badges.

Answered from the vendors’ own pages

incident.io: What is included in the free incident.io plan?

The Basic free plan includes Slack and Teams support, single team on-call, status pages, and 1 custom field, ideal for getting started with incident management.

Source
Healthchecks: What does the free Hobbyist plan include?

The Hobbyist plan ($0/month) includes monitoring for 20 jobs, 100 log entries per job, and email alerts with no credit card required.

Source
incident.io: How much does on-call management cost?

On-call is an add-on costing $10/user/month for Team plan or $20/user/month for Pro plan, in addition to base incident management pricing.

Source
Healthchecks: What is the difference between Business and Business Plus?

Business ($20/month) monitors 100 jobs with 50 SMS credits. Business Plus ($80/month) monitors 1000 jobs with 500 SMS credits and priority support.

Source
incident.io: Can incident.io integrate with my existing tools?

incident.io natively integrates with Slack and Microsoft Teams for incident management workflows, with additional integrations available.

Source
Healthchecks: Do nonprofits and open-source projects get special pricing?

Yes, open-source projects and nonprofits receive the Business plan at no cost.

Source
incident.io: What SLA does incident.io offer?

Only the Enterprise plan includes a 99.99% SLA guarantee. Basic, Team, and Pro plans do not have published SLAs.

Source
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