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Technology · head to head

Heap vs LogRocket

Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Rated
-
Full reviewWebsite
LogRocket logo

LogRocket

Technology

Replay what users do on your site to find bugs faster

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation; LogRocket there is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • They diverge on capability: Heap covers Autocapture, LogRocket covers Redux/Vuex support.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Heap and LogRocket actually diverge.

Attributes where Heap and LogRocket differ
AttributeHeapLogRocket
Pricing modelUnknownusage-based
PlatformsWeb, iOS, AndroidWeb, Mobile, Api
Founded20132016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events
  • Salesforce

Only in LogRocket

  • Redux/Vuex support
  • Network request logging
  • Console log capture
  • JavaScript error tracking
  • Performance monitoring
  • User identification
  • Custom logging
  • Slack

Both cover

  • Session replay
  • SOC2
  • GDPR
  • CCPA

What people use each for

The jobs each tool is most often brought in to do.

Heap

  • User behavior analysisnot LogRocket
  • Conversion optimizationnot LogRocket
  • Product adoptionnot LogRocket
  • Customer journey mappingnot LogRocket
  • A/B testing analysisnot LogRocket

LogRocket

  • Bug reproductionnot Heap
  • Performance debuggingnot Heap
  • User experience analysisnot Heap
  • Support ticket resolutionnot Heap
  • Error monitoringnot Heap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

LogRocket

  • There is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • Pricing scales with sessions captured, so cost tracks traffic rather than seats
  • Galileo AI features are withheld from the Core plan and need Pro
  • API and MCP access is limited on Core, with 500 credits a month on Pro and 2,000 on Enterprise
  • Unlimited seats and streaming data export are Enterprise only

Pricing, plan by plan

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

LogRocket

Free
  • FreeFree
    • 1,000 sessions/month
    • 1 month retention
    • Basic error tracking
  • Team$99/month
    • 10,000 sessions/month
    • 3 month retention
    • Redux/Vuex logging
  • Professional$500/month
    • 50,000 sessions/month
    • 6 month retention
    • Performance monitoring
  • Enterprise$undefined/month
    • Custom sessions
    • Custom retention
    • SSO

Which should you pick?

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Choose LogRocket if

  • You need redux/vuex support.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want network request logging.
LogRocket review

Questions people ask

Is Heap or LogRocket better?
Neither clearly leads. Heap starts at Free and LogRocket at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heap or LogRocket?
Heap starts at Free and LogRocket at Free.
Does Heap or LogRocket run on more platforms?
Heap runs on Web, iOS, Android. LogRocket runs on Web, Mobile, Api.
Can I use Heap for free?
Both have a free tier, so you can try either at no cost before committing.
What is Heap best used for?
Heap is most often used for user behavior analysis, conversion optimization, product adoption, customer journey mapping. Of those, user behavior analysis and conversion optimization are not what LogRocket is typically brought in for.
What can Heap do that LogRocket cannot?
Heap covers Autocapture, Retroactive analytics, Funnel analysis, User segmentation. LogRocket covers Redux/Vuex support, Network request logging, Console log capture, JavaScript error tracking. Both handle Session replay, SOC2, GDPR, CCPA.

Answered from the vendors’ own pages

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
LogRocket: How much does LogRocket cost?

LogRocket starts at $176/month for 25K sessions/month, with pricing scaling based on session volume. The Pro plan with AI features is included free above 100K sessions/month. Enterprise plans with unlimited seats and self-hosted options require custom quotes.

Source
Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
LogRocket: Does LogRocket offer a free trial?

Yes, LogRocket offers a 14-day free trial with full feature access including session replay, product analytics, and error monitoring, requiring no credit card to start.

Source
Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
LogRocket: What features are unlimited across all LogRocket plans?

Analytics events, error events, and logs are unlimited across Core, Pro, and Enterprise plans. All plans include session replay, product analytics, error monitoring, clickmaps, heatmaps, path analysis, and conversion funnels.

Source
Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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