All industries · head to head
Gusto vs Pipedrive
The short version
- Each has a real cost: Gusto customer service can be slow and unresponsive to issues; Pipedrive email account connectivity restricted to maximum of five email accounts per user
- They diverge on capability: Gusto covers Automated payroll, Pipedrive covers Visual pipeline.
Where they differ
Only the attributes on which Gusto and Pipedrive actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (All industries).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gusto
- Automated payroll
- Tax filing
- Benefits administration
- Time tracking
- Employee onboarding
- HR compliance
- Workers' comp
- 401(k) management
Only in Pipedrive
- Visual pipeline
- Deal tracking
- Activity reminders
- Email integration
- Mobile apps
- Reporting
- Goal tracking
- Lead management
Both cover
- Slack
- SOC2
- 2FA
What people use each for
The jobs each tool is most often brought in to do.
Gusto
- Payroll processingnot Pipedrive
- Benefits administrationnot Pipedrive
- Tax compliancenot Pipedrive
- Employee onboardingnot Pipedrive
- Time trackingnot Pipedrive
Pipedrive
- Sales pipeline management with kanban-style dashboardsnot Gusto
- Multi-channel communication with email and calendar syncnot Gusto
- Sales automation for small to mid-market teamsnot Gusto
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gusto
- Customer service can be slow and unresponsive to issues
- Weak reporting capabilities, cannot export data to spreadsheets for analysis
- Support staff lacks deep payroll expertise and knowledge
- Rehired employees do not have settings reset, causing manual cleanup work
- City tax handling requires additional monitoring and monitoring
- Onboarding can have issues with bank account verification and tax registration
Pipedrive
- Email account connectivity restricted to maximum of five email accounts per user
Pricing, plan by plan
Gusto
$49/monthNo published plan breakdown. See the Gusto review.
Pipedrive
On requestNo published plan breakdown. See the Pipedrive review.
Which should you pick?
Choose Pipedrive if
- You need visual pipeline.
- You work on Web, iOS, Android.
- You also want deal tracking.
Questions people ask
- Is Gusto or Pipedrive better?
- Neither clearly leads. Gusto starts at $49/month and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gusto or Pipedrive?
- Gusto starts at $49/month and Pipedrive at On request.
- Does Gusto or Pipedrive run on more platforms?
- Gusto runs on Web. Pipedrive runs on Web, iOS, Android.
- What is Gusto best used for?
- Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what Pipedrive is typically brought in for.
- What can Gusto do that Pipedrive cannot?
- Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle Slack, SOC2, 2FA.
Answered from the vendors’ own pages
Gusto: What is Gusto's starting price?
Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.
SourceGusto: Does Gusto include unlimited payroll runs?
Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.
SourceGusto: What core features are included in Gusto?
All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.
SourceGusto: Does Gusto support integrations?
Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.
SourceRelated pages
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