Softwr

Software · head to head

Grubhub vs Make

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Make logo

Make

Software

The platform for the new way of working

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Make has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Make free tier limited to 1,000 credits per month
  • They diverge on capability: Grubhub covers Delivery network, Make covers Visual workflow builder.

Where they differ

Only the attributes on which Grubhub and Make actually diverge.

Attributes where Grubhub and Make differ
AttributeGrubhubMake
Starting price$15/orderFree
Pricing modeltransactionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20042013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Make

  • Visual workflow builder
  • Webhooks
  • API connectors
  • Conditional logic
  • Data transformation
  • Error handling
  • Scheduling
  • Team collaboration

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Make
  • Order Managementnot Make
  • Inventory Controlnot Make
  • Staff Schedulingnot Make

Make

  • Automating integrations between 3,000+ pre-built applicationsnot Grubhub
  • Building AI agents and workflow automation without extensive codingnot Grubhub
  • Enterprise automation with GDPR, SOC 2 Type II compliancenot Grubhub
  • Rapid deployment of automations from concept to livenot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Make

  • Free tier limited to 1,000 credits per month
  • Free tier restricted to 2 active scenarios maximum
  • Free tier enforces 15-minute minimum scheduling interval
  • Credit-based model means costs scale with usage volume, not just features

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Make

Free

No published plan breakdown. See the Make review.

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Make if

  • You need visual workflow builder.
  • You want to start without paying.
  • You also want webhooks.
Make review

Questions people ask

Is Grubhub or Make better?
Neither clearly leads. Grubhub starts at $15/order and Make at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Make?
Make has a free tier; the other does not. Paid plans start at $15/order for Grubhub and Free for Make.
Does Grubhub or Make run on more platforms?
Grubhub runs on Web, Ios, Android. Make runs on Web.
Can I use Make for free?
Yes. Make has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Make is typically brought in for.
What can Grubhub do that Make cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Make covers Visual workflow builder, Webhooks, API connectors, Conditional logic. Both handle Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Grubhub

More on Make

Keep looking

Other head to heads