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Research · head to head

Condens vs Greenphire

Condens logo

Condens

Research

UX research repository for storing, tagging and sharing qualitative study findings

From
€15/month
Rated
-
Full reviewWebsite
Greenphire logo

Greenphire

Research

Clinical trial participant payments, reimbursement and travel, now part of Suvoda

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Condens the gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.; Greenphire the standalone greenphire.com site now redirects to Suvoda and the brands have been integrated, so buyers are contracting with a randomisation and supply vendor and should expect cross selling rather than an independent payments specialist.
  • They diverge on capability: Condens covers Automatic transcription, Greenphire covers ClinCard.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Condens and Greenphire actually diverge.

Attributes where Condens and Greenphire differ
AttributeCondensGreenphire
Starting price€15/monthOn request
Pricing modelPer contributor per monthquote
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Condens

  • Automatic transcription
  • Highlight and tag
  • Theme clustering
  • Insight pages
  • Participant profiles
  • Search across studies
  • Viewer seats
  • Video clip reels

Only in Greenphire

  • ClinCard
  • Direct to bank payment
  • Expense reimbursement
  • Travel and logistics
  • Site payments
  • Budgeting and benchmarking
  • Tax handling

What people use each for

The jobs each tool is most often brought in to do.

Condens

  • A solo researcher at a 40-person product company building a searchable evidence base for 15 euros a monthnot Greenphire
  • A European enterprise research team that needs GDPR-oriented data handling to clear internal procurementnot Greenphire
  • A team wanting product managers to click from a stated insight straight to the participant clip that supports itnot Greenphire
  • A researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one placenot Greenphire

Greenphire

  • A global Phase III trial paying stipends across many countries where participants cannot practically be reimbursed by sponsor accounts payablenot Condens
  • A decentralised or hybrid trial where participants travel long distances and the sponsor funds flights and accommodationnot Condens
  • A trial in a population where slow reimbursement drives dropout and same day payment materially helps retentionnot Condens
  • A sponsor that wants site payment milestones and participant payments handled by one vendor rather than twonot Condens

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Condens

  • The gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.
  • Lite includes no viewer seats at all, which defeats the main purpose of a repository: anyone outside the research team who wants to read a finding has to be paid for as a contributor or sent a static export.
  • Cross-project participant profiles are capped at 25 on Lite, so a solo researcher doing longitudinal work with a recurring panel outgrows the entry tier on that limit rather than on seats.
  • As a bootstrapped fifteen-person company it ships AI synthesis, automatic theme extraction and moderated-interview features more slowly than venture-funded rivals, so teams that want the repository to do the analysis rather than organise it will find it behind.
  • It is a repository, not a research platform: recruitment, panel management, unmoderated testing and survey fielding all live elsewhere, so it adds a subscription rather than consolidating one.

Greenphire

  • The standalone greenphire.com site now redirects to Suvoda and the brands have been integrated, so buyers are contracting with a randomisation and supply vendor and should expect cross selling rather than an independent payments specialist.
  • Nothing is published on price, and the typical shape of a platform fee plus per participant and per transaction charges means the cost of a trial is not knowable until enrolment is known.
  • Payment method availability varies sharply by country, so a global protocol may end up with card payments in some regions and slow manual processes in others, which undermines the retention argument that justified the purchase.
  • Sites bear the administrative work of enrolling participants and triggering payments but are not the buyer, so adoption depends on the sponsor mandating it and site resistance is a real implementation risk.
  • Participant payments create tax reporting obligations that differ per jurisdiction, and the tooling helps but does not remove sponsor liability, so legal and finance review is required in every country the trial runs in.

Pricing, plan by plan

Condens

€15/month
  • Lite$15/month
    • 1 contributor included, additional contributors 15 euros each
    • No viewer seats
    • Unlimited projects, transcription hours and storage
  • Business$500/month
    • 5 contributors included, additional contributors 85 euros each
    • Unlimited viewers
    • Unlimited participant profiles and folders
  • Enterprise$undefined/year
    • Minimum 5 contributors
    • Custom contributor rates
    • Unlimited viewers

Greenphire

On request
  • Greenphire Patient Payments$undefined/year
    • Priced per study through a sales process
    • Typically a platform fee plus per participant and per transaction charges
    • Funding of the payment float is separate from the software fee

Which should you pick?

Choose Condens if

  • You need automatic transcription.
  • You also want highlight and tag.
Condens review

Choose Greenphire if

  • You need clincard.
  • You work on Web, iOS, Android.
  • You also want direct to bank payment.
Greenphire review

Questions people ask

Is Condens or Greenphire better?
Neither clearly leads. Condens starts at €15/month and Greenphire at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Condens or Greenphire?
Condens starts at €15/month and Greenphire at On request.
Does Condens or Greenphire run on more platforms?
Condens runs on Web. Greenphire runs on Web, iOS, Android.
What is Condens best used for?
Condens is most often used for a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month, a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement, a team wanting product managers to click from a stated insight straight to the participant clip that supports it, a researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one place. Of those, a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month and a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement are not what Greenphire is typically brought in for.
What can Condens do that Greenphire cannot?
Condens covers Automatic transcription, Highlight and tag, Theme clustering, Insight pages. Greenphire covers ClinCard, Direct to bank payment, Expense reimbursement, Travel and logistics.

Answered from the vendors’ own pages

Condens: Is there a free plan?

No, only a 15-day trial on any tier with no card required.

Greenphire: Is Greenphire still sold?

Yes, as Greenphire Patient Payments on the Suvoda platform. The independent website and social presence have been consolidated into Suvoda.

Condens: Can stakeholders read findings without a licence?

Only on Business and above, where viewer seats are unlimited. Lite has none.

Greenphire: What is ClinCard?

The reloadable debit card Greenphire issues to participants. Greenphire Patient Payments was formerly known as ClinCard.

Condens: Is transcription metered?

No. Transcription hours, storage and project count are unlimited on every plan; participant profiles and folders are what the tiers restrict.

Greenphire: Does it publish pricing?

No. Pricing is per study and quoted through sales, and funding the payments themselves is separate from the software fee.

Condens: Where is data hosted?

Condens is a German company with an explicitly GDPR-oriented setup, which is a common reason European enterprises shortlist it.

Greenphire: Can it pay participants outside the United States?

Yes, in more than thirty currencies, but the available payment method depends on the country.

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