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Greenhouse vs HappyFox

Greenhouse logo

Greenhouse

Software

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Greenhouse core plan lacks talent discovery and contact lookups; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Greenhouse covers Applicant tracking, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Greenhouse and HappyFox actually diverge.

Attributes where Greenhouse and HappyFox differ
AttributeGreenhouseHappyFox
Starting priceOn request$29/month
Pricing modelquotesubscription
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2012).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Microsoft Teams

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Greenhouse

  • Applicant tracking system for structured hiringnot HappyFox
  • AI-powered interview notetaking and sourcingnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Greenhouse
  • Managing internal and customer support requests in one queuenot Greenhouse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Greenhouse or HappyFox better?
Neither clearly leads. Greenhouse starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Greenhouse or HappyFox?
Greenhouse starts at On request and HappyFox at $29/month.
Does Greenhouse or HappyFox run on more platforms?
Greenhouse runs on Web, Ios, Android, Api. HappyFox runs on Web, Ios, Android.
What is Greenhouse best used for?
Greenhouse is most often used for applicant tracking system for structured hiring, ai-powered interview notetaking and sourcing. Of those, applicant tracking system for structured hiring and ai-powered interview notetaking and sourcing are not what HappyFox is typically brought in for.
What can Greenhouse do that HappyFox cannot?
Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Slack, SOC2, GDPR.
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