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Software · head to head

Greenhouse vs Groove

Greenhouse logo

Greenhouse

Software

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Greenhouse core plan lacks talent discovery and contact lookups; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Greenhouse covers Applicant tracking, Groove covers Shared inbox.

Where they differ

Only the attributes on which Greenhouse and Groove actually diverge.

Attributes where Greenhouse and Groove differ
AttributeGreenhouseGroove
Starting priceOn request$12/month
Pricing modelquotesubscription
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
Founded20122011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Salesforce
  • Zapier

Both cover

  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Greenhouse

  • Applicant tracking system for structured hiringnot Groove
  • AI-powered interview notetaking and sourcingnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Greenhouse
  • Handling email, chat and messaging support in one queuenot Greenhouse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Greenhouse or Groove better?
Neither clearly leads. Greenhouse starts at On request and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Greenhouse or Groove?
Greenhouse starts at On request and Groove at $12/month.
Does Greenhouse or Groove run on more platforms?
Greenhouse runs on Web, Ios, Android, Api. Groove runs on Web, Ios, Android.
What is Greenhouse best used for?
Greenhouse is most often used for applicant tracking system for structured hiring, ai-powered interview notetaking and sourcing. Of those, applicant tracking system for structured hiring and ai-powered interview notetaking and sourcing are not what Groove is typically brought in for.
What can Greenhouse do that Groove cannot?
Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack, GDPR.
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Related pages

More on Greenhouse

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