Software · head to head
Dashlane vs Groove
The short version
- Each has a real cost: Dashlane highest pricing among major password managers at $60/year with no monthly subscription option; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- They diverge on capability: Dashlane covers Password manager, Groove covers Shared inbox.
Where they differ
Only the attributes on which Dashlane and Groove actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dashlane
- Password manager
- Digital wallet
- Dark web monitoring
- VPN for WiFi protection
- Two-factor authentication
- Password generator
- Secure sharing
- Security dashboard
Only in Groove
- Shared inbox
- Knowledge base
- Live chat
- Automation rules
- Reporting
- Collision detection
- Salesforce
- Zapier
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Dashlane
- Password managementnot Groove
- Identity protectionnot Groove
- Secure credential sharingnot Groove
- Compliance requirementsnot Groove
- VPN protectionnot Groove
Groove
- Shared inbox and help desk ticketing for small support teamsnot Dashlane
- Handling email, chat and messaging support in one queuenot Dashlane
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dashlane
- Highest pricing among major password managers at $60/year with no monthly subscription option
- Restricted free tier with only 25 passwords on single device compared to Bitwarden's unlimited free tier
- No traditional desktop application, users must rely on browser extension or mobile apps
- Closed-source code prevents independent security verification unlike open-source competitors
- Limited 2FA options supporting only authenticator apps, not biometric or SMS authentication
Groove
- Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
- A quiet month still pays the 250 ticket floor
- No mailbox limit is published
Pricing, plan by plan
Dashlane
$4.99/month- Premium$4.99/month
- Secure vault
- Password generation
Groove
$12/month- Standard$12/month
- 1 mailbox
- Knowledge base
- Live chat
- Plus$20/month
- 5 mailboxes
- Full reporting
- Rules
- Pro$35/month
- 25 mailboxes
- Salesforce
- Enterprise SSO
Which should you pick?
Choose Dashlane if
- You need password manager.
- You work on Web, Windows, macOS, iOS, Android, Browser Extensions.
- You also want digital wallet.
Choose Groove if
- You need shared inbox.
- You work on Web, Ios, Android.
- You also want knowledge base.
Questions people ask
- Is Dashlane or Groove better?
- Neither clearly leads. Dashlane starts at $4.99/month and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dashlane or Groove?
- Dashlane starts at $4.99/month and Groove at $12/month.
- Does Dashlane or Groove run on more platforms?
- Dashlane runs on Web, Windows, macOS, iOS, Android, Browser Extensions. Groove runs on Web, Ios, Android.
- What is Dashlane best used for?
- Dashlane is most often used for password management, identity protection, secure credential sharing, compliance requirements. Of those, password management and identity protection are not what Groove is typically brought in for.
- What can Dashlane do that Groove cannot?
- Dashlane covers Password manager, Digital wallet, Dark web monitoring, VPN for WiFi protection. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack.
Answered from the vendors’ own pages
Dashlane: What happened to Dashlane's free plan?
Dashlane discontinued its free plan in September 2025. The entry-level plan now starts at $4.99/month (billed annually) for Premium, or businesses can use a 30-day money-back guarantee to test the service.
SourceDashlane: What platforms does Dashlane support?
Dashlane is available on Windows, macOS, iOS, Android, and Chromebook. Browser extensions work with Chrome, Firefox, Edge, Opera, and Brave. However, Dashlane no longer has a traditional desktop application.
SourceDashlane: Does Dashlane support SSO integration?
Yes, Dashlane integrates with SAML 2.0 Identity Providers for SSO, plus SCIM for user provisioning and deprovisioning. However, the Safari browser extension does not support self-hosted SSO due to Apple limitations.
SourceRelated pages
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