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Nonprofits · head to head

GiveSmart vs GuideStar

GiveSmart logo

GiveSmart

Nonprofits

Mobile bidding and event fundraising for charity auctions and galas

From
On request
Rated
-
Full reviewWebsite
GuideStar logo

GuideStar

Nonprofits

Nonprofit profile and intelligence platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only GuideStar has a free tier, so it costs nothing to try first.
  • Each has a real cost: GiveSmart licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.; GuideStar guideStar and Foundation Directory are being retired and merged into a single Candid platform, per Candid's own learning.candid.org help pages, with existing subscribers redirected to log in at app.candid.org
  • They diverge on capability: GiveSmart covers Mobile bidding, GuideStar covers Nonprofit profile.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GiveSmart and GuideStar actually diverge.

Attributes where GiveSmart and GuideStar differ
AttributeGiveSmartGuideStar
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile-responsive
FoundedUnknown1995

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GiveSmart

  • Mobile bidding
  • Auction management
  • Ticketing and check in
  • Text to give
  • Paddle raise and appeals
  • Payment settlement

Only in GuideStar

  • Nonprofit profile
  • Impact data
  • Donor verification
  • Financial transparency
  • Ratings
  • Salesforce
  • Google Analytics
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

GiveSmart

  • A hospital or school foundation running an annual gala with a live and silent auctionnot GuideStar
  • An organisation losing revenue to uncollected pledges after event nightnot GuideStar
  • A charity running several auction events a year that can amortise an annual licencenot GuideStar
  • A team wanting bidding, check in and payment settlement handled by one system on the nightnot GuideStar

GuideStar

  • Business operationsnot GiveSmart
  • Productivitynot GiveSmart
  • Automationnot GiveSmart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GiveSmart

  • Licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.
  • Pricing is not published, and quotes commonly separate the licence, payment processing, hardware and event night staffing, so the first number a buyer sees is rarely the total.
  • On site technical support and equipment are usually extra, and organisations that decline them discover that event night is the worst possible time to be self supporting.
  • It is event software rather than a donor CRM, so guest and bidder data has to be pushed into the CRM afterwards or the relationship built at the gala is not retained.
  • Consolidation under Community Brands means several nominally competing products share an owner, which reduces the negotiating leverage a buyer thinks a shortlist gives them.

GuideStar

  • GuideStar and Foundation Directory are being retired and merged into a single Candid platform, per Candid's own learning.candid.org help pages, with existing subscribers redirected to log in at app.candid.org
  • Candid's own pricing page lists Candid Premium (annual) at $1,199 per year in USD, and $219 per month if billed monthly, with an Ultimate annual tier at $1,699 per year adding compliance monitoring features
  • Candid's free tier limits search results, profile views and dashboards; full grants and profile data downloads are capped even on Premium annual, at 1,000 grants downloads and 5,000 profile downloads per month

Pricing, plan by plan

GiveSmart

On request
  • GiveSmart$undefined/year
    • Quoted as an annual licence rather than per event
    • Payment processing charged separately on funds raised
    • On site staffing, hardware and additional event support quoted as add ons

GuideStar

Free
  • ProfileFree
    • Nonprofit profile
    • Basic data
  • Gold$300/month
    • Enhanced profile
    • Donor verification
    • Impact reporting

Which should you pick?

Choose GiveSmart if

  • You need mobile bidding.
  • You work on Web, iOS, Android.
  • You also want auction management.
GiveSmart review

Choose GuideStar if

  • You need nonprofit profile.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want impact data.
GuideStar review

Questions people ask

Is GiveSmart or GuideStar better?
Neither clearly leads. GiveSmart starts at On request and GuideStar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GiveSmart or GuideStar?
GuideStar has a free tier; the other does not. Paid plans start at On request for GiveSmart and Free for GuideStar.
Does GiveSmart or GuideStar run on more platforms?
GiveSmart runs on Web, iOS, Android. GuideStar runs on Web, Mobile-responsive.
Can I use GuideStar for free?
Yes. GuideStar has a free tier, so you can try it without paying. GiveSmart starts at On request.
What is GiveSmart best used for?
GiveSmart is most often used for a hospital or school foundation running an annual gala with a live and silent auction, an organisation losing revenue to uncollected pledges after event night, a charity running several auction events a year that can amortise an annual licence, a team wanting bidding, check in and payment settlement handled by one system on the night. Of those, a hospital or school foundation running an annual gala with a live and silent auction and an organisation losing revenue to uncollected pledges after event night are not what GuideStar is typically brought in for.
What can GiveSmart do that GuideStar cannot?
GiveSmart covers Mobile bidding, Auction management, Ticketing and check in, Text to give. GuideStar covers Nonprofit profile, Impact data, Donor verification, Financial transparency.

Answered from the vendors’ own pages

GiveSmart: Is GiveSmart priced per event?

It is normally an annual licence, so organisations running one event a year carry the full cost against one night.

GiveSmart: Who owns GiveSmart?

Community Brands, the private equity backed nonprofit and association software group that also owns MemberClicks.

GiveSmart: Does it replace our donor database?

No. It captures bidders and guests at an event and needs to feed a CRM afterwards.

GiveSmart: What is the actual benefit over paper bid sheets?

Bidding continues across the room and payment settles before guests leave, which is where paper auctions lose money.

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