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Software · head to head

Donorbox vs GuideStar

Donorbox logo

Donorbox

Software

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
GuideStar logo

GuideStar

Software

Nonprofit profile and intelligence platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); GuideStar guideStar and Foundation Directory are being retired and merged into a single Candid platform, per Candid's own learning.candid.org help pages, with existing subscribers redirected to log in at app.candid.org
  • They diverge on capability: Donorbox covers Custom donation forms, GuideStar covers Nonprofit profile.

Where they differ

Only the attributes on which Donorbox and GuideStar actually diverge.

Attributes where Donorbox and GuideStar differ
AttributeDonorboxGuideStar
Pricing modelfreemiumsubscription
PlatformsWebWeb, Mobile-responsive
Founded20161995

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • Donor management
  • Stripe
  • PayPal
  • Mailchimp
  • Zapier

Only in GuideStar

  • Nonprofit profile
  • Impact data
  • Donor verification
  • Financial transparency
  • Ratings
  • Salesforce
  • Google Analytics

Both cover

  • Web support
  • Mobile-responsive support

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot GuideStar
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot GuideStar
  • Multi-channel giving strategies including text-to-give and membership programmesnot GuideStar

GuideStar

  • Business operationsnot Donorbox
  • Productivitynot Donorbox
  • Automationnot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

GuideStar

  • GuideStar and Foundation Directory are being retired and merged into a single Candid platform, per Candid's own learning.candid.org help pages, with existing subscribers redirected to log in at app.candid.org
  • Candid's own pricing page lists Candid Premium (annual) at $1,199 per year in USD, and $219 per month if billed monthly, with an Ultimate annual tier at $1,699 per year adding compliance monitoring features
  • Candid's free tier limits search results, profile views and dashboards; full grants and profile data downloads are capped even on Premium annual, at 1,000 grants downloads and 5,000 profile downloads per month

Pricing, plan by plan

Donorbox

Free

No published plan breakdown. See the Donorbox review.

GuideStar

Free
  • ProfileFree
    • Nonprofit profile
    • Basic data
  • Gold$300/month
    • Enhanced profile
    • Donor verification
    • Impact reporting

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Choose GuideStar if

  • You need nonprofit profile.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want impact data.
GuideStar review

Questions people ask

Is Donorbox or GuideStar better?
Neither clearly leads. Donorbox starts at Free and GuideStar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or GuideStar?
Donorbox starts at Free and GuideStar at Free.
Does Donorbox or GuideStar run on more platforms?
Donorbox runs on Web. GuideStar runs on Web, Mobile-responsive.
Can I use Donorbox for free?
Both have a free tier, so you can try either at no cost before committing.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what GuideStar is typically brought in for.
What can Donorbox do that GuideStar cannot?
Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Donor management. GuideStar covers Nonprofit profile, Impact data, Donor verification, Financial transparency. Both handle Web support, Mobile-responsive support.
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Related pages

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