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Insurance · head to head

Five Sigma vs Haven Life

Five Sigma logo

Five Sigma

Insurance

Cloud claims management with decision support aimed at insurers who cannot fund a full core programme

From
On request
Rated
-
Full reviewWebsite
Haven Life logo

Haven Life

Insurance

Life insurance by New York Life

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Haven Life has a free tier, so it costs nothing to try first.
  • Each has a real cost: Five Sigma the reference base is small compared with established claims vendors, so procurement and audit committees will ask for viability assurances you cannot fully answer.; Haven Life stopped accepting new applications on 12 January 2024. MassMutual wound the business down, citing low consumer adoption and high customer acquisition costs
  • They diverge on capability: Five Sigma covers Claim file management, Haven Life covers Instant quotes.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Five Sigma and Haven Life actually diverge.

Attributes where Five Sigma and Haven Life differ
AttributeFive SigmaHaven Life
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, APIWeb, Ios, Android
FoundedUnknown2016

Identical on both: user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Five Sigma

  • Claim file management
  • Automation rules
  • Adjuster decision support
  • Vendor and litigation management
  • Configurable lines
  • Reporting and data export

Only in Haven Life

  • Instant quotes
  • No medical exam
  • Fast underwriting
  • Multiple term options
  • Online application
  • Digital policy delivery
  • Policy management portal
  • 24/7 accessibility

What people use each for

The jobs each tool is most often brought in to do.

Five Sigma

  • A third-party administrator replacing a homegrown claims system without a multi-year programmenot Haven Life
  • An MGA taking claims handling in house from a delegated authority arrangementnot Haven Life
  • A mid-sized carrier that needs a modern claims system but cannot fund a core suite replacementnot Haven Life
  • A programme business that must report claims data to capacity providers in a consistent formatnot Haven Life

Haven Life

  • Life insurance shoppingnot Five Sigma
  • Family protectionnot Five Sigma
  • Quick policy purchasenot Five Sigma
  • Financial securitynot Five Sigma

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Five Sigma

  • The reference base is small compared with established claims vendors, so procurement and audit committees will ask for viability assurances you cannot fully answer.
  • Automation benefits depend entirely on your claim mix, and a book with high-complexity liability claims sees far less handling time reduction than a high-volume property book.
  • There is almost no third-party integrator market, so implementation, configuration and later changes route through the vendor and its capacity becomes your constraint.
  • Deep integration with legacy policy systems is your responsibility, and claims platforms are only as useful as the policy and coverage data flowing into them.
  • Regulatory reporting for many United States states is not as complete out of the box as it is on platforms that have served American carriers for decades, so expect some reporting build.

Haven Life

  • Stopped accepting new applications on 12 January 2024. MassMutual wound the business down, citing low consumer adoption and high customer acquisition costs
  • havenlife.com now redirects to massmutual.com
  • Existing policies remain valid and are administered by MassMutual, but the product cannot be bought

Pricing, plan by plan

Five Sigma

On request
  • Five Sigma Claims$undefined/year
    • Claims administration
    • Automation and decision support
    • Configurable lines of business

Haven Life

Free
  • Quote ToolFree
    • Instant quotes
    • No medical exam
    • Coverage customization
  • Term Life Insurance$undefined/month
    • 10, 20, or 30-year terms
    • Fast underwriting
    • Guaranteed rates

Which should you pick?

Choose Five Sigma if

  • You need claim file management.
  • You work on Web, API.
  • You also want automation rules.
Five Sigma review

Choose Haven Life if

  • You need instant quotes.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want no medical exam.
Haven Life review

Questions people ask

Is Five Sigma or Haven Life better?
Neither clearly leads. Five Sigma starts at On request and Haven Life at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Five Sigma or Haven Life?
Haven Life has a free tier; the other does not. Paid plans start at On request for Five Sigma and Free for Haven Life.
Does Five Sigma or Haven Life run on more platforms?
Five Sigma runs on Web, API. Haven Life runs on Web, Ios, Android.
Can I use Haven Life for free?
Yes. Haven Life has a free tier, so you can try it without paying. Five Sigma starts at On request.
What is Five Sigma best used for?
Five Sigma is most often used for a third-party administrator replacing a homegrown claims system without a multi-year programme, an mga taking claims handling in house from a delegated authority arrangement, a mid-sized carrier that needs a modern claims system but cannot fund a core suite replacement, a programme business that must report claims data to capacity providers in a consistent format. Of those, a third-party administrator replacing a homegrown claims system without a multi-year programme and an mga taking claims handling in house from a delegated authority arrangement are not what Haven Life is typically brought in for.
What can Five Sigma do that Haven Life cannot?
Five Sigma covers Claim file management, Automation rules, Adjuster decision support, Vendor and litigation management. Haven Life covers Instant quotes, No medical exam, Fast underwriting, Multiple term options.

Answered from the vendors’ own pages

Five Sigma: Who is the typical buyer?

Third-party administrators, MGAs and small to mid-sized carriers that need a real claims system without a core suite budget.

Five Sigma: How does it compare with Guidewire ClaimCenter?

ClaimCenter has far more depth, references and integrator support, and costs correspondingly more with a longer implementation. Five Sigma competes on time to live.

Five Sigma: What should we test in a pilot?

Adjuster handling time on your own claim mix. The commercial case rests on that measurement, not on the feature list.

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