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Software · head to head

Duck Creek vs Haven Life

Duck Creek logo

Duck Creek

Software

Intelligent digital insurance platform

From
On request
Rated
-
Haven Life logo

Haven Life

Software

Life insurance by New York Life

From
Free
Rated
-

The short version

  • Only Haven Life has a free tier, so it costs nothing to try first.
  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; Haven Life stopped accepting new applications on 12 January 2024. MassMutual wound the business down, citing low consumer adoption and high customer acquisition costs
  • They diverge on capability: Duck Creek covers Policy administration, Haven Life covers Instant quotes.

Where they differ

Only the attributes on which Duck Creek and Haven Life actually diverge.

Attributes where Duck Creek and Haven Life differ
AttributeDuck CreekHaven Life
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebWeb, Ios, Android
Founded20032016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Only in Haven Life

  • Instant quotes
  • No medical exam
  • Fast underwriting
  • Multiple term options
  • Online application
  • Digital policy delivery
  • Policy management portal
  • 24/7 accessibility

Both cover

  • Data encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot Haven Life
  • Claims managementnot Haven Life
  • Rating and billingnot Haven Life
  • Underwriting automationnot Haven Life
  • Enterprise insurance operationsnot Haven Life

Haven Life

  • Life insurance shoppingnot Duck Creek
  • Family protectionnot Duck Creek
  • Quick policy purchasenot Duck Creek
  • Financial securitynot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Haven Life

  • Stopped accepting new applications on 12 January 2024. MassMutual wound the business down, citing low consumer adoption and high customer acquisition costs
  • havenlife.com now redirects to massmutual.com
  • Existing policies remain valid and are administered by MassMutual, but the product cannot be bought

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Haven Life

Free
  • Quote ToolFree
    • Instant quotes
    • No medical exam
    • Coverage customization
  • Term Life Insurance$undefined/month
    • 10, 20, or 30-year terms
    • Fast underwriting
    • Guaranteed rates

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.

Choose Haven Life if

  • You need instant quotes.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want no medical exam.

Questions people ask

Is Duck Creek or Haven Life better?
Neither clearly leads. Duck Creek starts at On request and Haven Life at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or Haven Life?
Haven Life has a free tier; the other does not. Paid plans start at On request for Duck Creek and Free for Haven Life.
Does Duck Creek or Haven Life run on more platforms?
Duck Creek runs on Web. Haven Life runs on Web, Ios, Android.
Can I use Haven Life for free?
Yes. Haven Life has a free tier, so you can try it without paying. Duck Creek starts at On request.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what Haven Life is typically brought in for.
What can Duck Creek do that Haven Life cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Haven Life covers Instant quotes, No medical exam, Fast underwriting, Multiple term options. Both handle Data encryption, Cloud deployment, Web support, Ios support.

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