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Software · head to head

Firstup vs Terryberry

Firstup logo

Firstup

Software

Intelligent communication platform for workforce engagement

From
On request
Rated
-
Full reviewWebsite
Terryberry logo

Terryberry

Software

Employee recognition and service awards since 1918

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Firstup none of the three packages carries a published price; every tier shows Get a Quote and the page directs buyers to Talk to sales; Terryberry pricing not transparent, requires contacting sales for custom quotes instead of self-serve pricing pages
  • They diverge on capability: Firstup covers AI-powered delivery, Terryberry covers Service anniversary awards.

Where they differ

Only the attributes on which Firstup and Terryberry actually diverge.

Attributes where Firstup and Terryberry differ
AttributeFirstupTerryberry
Founded20081918

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Firstup

  • AI-powered delivery
  • Personalized content
  • Multi-channel communication
  • Analytics and insights
  • Campaign management
  • Employee segmentation
  • Integrations
  • Microsoft 365

Only in Terryberry

  • Service anniversary awards
  • Social recognition
  • Custom awards
  • Wellness programs
  • Safety recognition
  • Analytics
  • Gift cards
  • ADP

Both cover

  • Mobile app
  • Workday

What people use each for

The jobs each tool is most often brought in to do.

Firstup

  • Targeted internal communications to email, mobile app and desktop channelsnot Terryberry
  • Reaching frontline and deskless employees who lack corporate emailnot Terryberry
  • Automated employee journeys for onboarding and lifecycle momentsnot Terryberry

Terryberry

  • Service awardsnot Firstup
  • Employee recognitionnot Firstup
  • Safety programsnot Firstup
  • Wellness initiativesnot Firstup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Firstup

  • None of the three packages carries a published price; every tier shows Get a Quote and the page directs buyers to Talk to sales
  • AI content creation, intelligent delivery timing, translations and user generated content all require the Professional package
  • Employee journey automation, the flow builder and journey analytics require the top Premier package
  • Intranet capabilities are a paid add-on on top of any package rather than part of the platform
  • No free tier, trial price or self-serve signup is published

Terryberry

  • Pricing not transparent, requires contacting sales for custom quotes instead of self-serve pricing pages
  • Not optimized for small companies with fewer than 20 employees due to limited participant pool
  • No open API available for custom integrations
  • No free trial offered to evaluate the platform before purchase
  • Limited to recognition and engagement features, lacks performance management capabilities like reviews or goal tracking

Pricing, plan by plan

Firstup

On request
  • Enterprise$undefined/month
    • AI personalization
    • Multi-channel delivery
    • Analytics

Terryberry

On request
  • Recognition Platform$undefined/month
    • Social recognition
    • Service awards
    • Wellness

Which should you pick?

Choose Firstup if

  • You need ai-powered delivery.
  • You also want personalized content.
Firstup review

Choose Terryberry if

  • You need service anniversary awards.
  • You also want social recognition.
Terryberry review

Questions people ask

Is Firstup or Terryberry better?
Neither clearly leads. Firstup starts at On request and Terryberry at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Firstup or Terryberry?
Firstup starts at On request and Terryberry at On request.
Does Firstup or Terryberry run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Firstup best used for?
Firstup is most often used for targeted internal communications to email, mobile app and desktop channels, reaching frontline and deskless employees who lack corporate email, automated employee journeys for onboarding and lifecycle moments. Of those, targeted internal communications to email, mobile app and desktop channels and reaching frontline and deskless employees who lack corporate email are not what Terryberry is typically brought in for.
What can Firstup do that Terryberry cannot?
Firstup covers AI-powered delivery, Personalized content, Multi-channel communication, Analytics and insights. Terryberry covers Service anniversary awards, Social recognition, Custom awards, Wellness programs. Both handle Mobile app, Workday.

Answered from the vendors’ own pages

Terryberry: What is Terryberry and what does the engagement platform include?

Terryberry is an employee engagement platform founded in 1918 that serves over 44,000 organizations. It includes Be Recognized (peer-to-peer recognition), Be Rewarded (points and rewards redemption), Be Well (wellness programs), Be Heard (employee surveys), and Symbolic Awards (custom physical awards). All modules integrate into a unified dashboard.

Source
Terryberry: What is the pricing for Terryberry's platform?

Terryberry does not publish transparent pricing on its website. The platform starts at approximately $12 per employee per month for software, and wellness programs start at $3.75 per participant per month. All pricing is custom and requires contacting the sales team for a quote based on organization size and selected features.

Source
Terryberry: What HRIS and communication tools does Terryberry integrate with?

Terryberry integrates with over 50 HRIS systems including Workday and ADP. It also integrates with Microsoft Teams and Slack for recognition notifications and is compatible with Amazon Business for rewards. The integrations allow seamless HRIS data syncing without manual data entry.

Source
Terryberry: What customization options are available for service awards?

Terryberry offers custom awards in materials including jewelry, plaques, trophies, crystal, glass, acrylic, wood, marble, and steel. Awards can be personalized with names, roles, and year of service indicators. Most custom orders are delivered within 3-5 weeks.

Source
Terryberry: Does Terryberry offer performance management beyond recognition?

Terryberry focuses primarily on employee recognition and engagement. The platform does not include broader performance management capabilities like performance reviews or goal tracking. Organizations needing comprehensive performance management would need a separate solution.

Source
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