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Cybersecurity · head to head

Entrust Identity as a Service vs ShotSpotter

Entrust Identity as a Service logo

Entrust Identity as a Service

Cybersecurity

Workforce and customer authentication from a certificate authority

From
$2/month
Free plan
No
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Entrust Identity as a Service and ShotSpotter actually diverge.

Attributes where Entrust Identity as a Service and ShotSpotter differ
AttributeEntrust Identity as a ServiceShotSpotter
Starting price$2/month$5000/month
Pricing modelPer user per monthsubscription
PlatformsWeb, iOS, Android, Windows, LinuxWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown1996

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Entrust Identity as a Service

  • Multi-factor authentication
  • Single sign-on
  • Adaptive authentication
  • Passwordless login
  • Credential lifecycle
  • Derived PIV credentials
  • Directory integration

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

Entrust Identity as a Service

  • A government agency needing derived mobile credentials from an existing PIV smart card estatenot ShotSpotter
  • A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot ShotSpotter
  • An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot ShotSpotter
  • A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot Entrust Identity as a Service
  • Directing patrol response to outdoor firearm dischargesnot Entrust Identity as a Service
  • Building incident data for law enforcement analysisnot Entrust Identity as a Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Entrust Identity as a Service

  • The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
  • Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
  • Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
  • There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
  • Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

Entrust Identity as a Service

$2/month
  • Workforce Standard$2/month
    • Multi-factor authentication
    • Single sign-on
    • Directory integration
  • Higher tiers$undefined/month
    • Adaptive risk-based authentication
    • Certificate and smart card credential management
    • Derived PIV credentials

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose Entrust Identity as a Service if

  • You need multi-factor authentication.
  • You work on Web, iOS, Android, Windows, Linux.
  • You also want single sign-on.
Entrust Identity as a Service review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is Entrust Identity as a Service or ShotSpotter better?
Neither clearly leads. Entrust Identity as a Service starts at $2/month and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Entrust Identity as a Service or ShotSpotter?
Entrust Identity as a Service starts at $2/month and ShotSpotter at $5000/month.
Does Entrust Identity as a Service or ShotSpotter run on more platforms?
Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. ShotSpotter runs on Web, Ios, Android.
What is Entrust Identity as a Service best used for?
Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what ShotSpotter is typically brought in for.
What can Entrust Identity as a Service do that ShotSpotter cannot?
Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

Entrust Identity as a Service: Is MFA included or extra?

Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
Entrust Identity as a Service: Does it do identity governance?

No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
Entrust Identity as a Service: Why choose this over Okta or Entra ID?

Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
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