Software · head to head
Citizen vs eCode360
The short version
- Only Citizen has a free tier, so it costs nothing to try first.
- Each has a real cost: Citizen the App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.; eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- They diverge on capability: Citizen covers Real-time Alerts, eCode360 covers Online Code Publishing.
Where they differ
Only the attributes on which Citizen and eCode360 actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Citizen
- Real-time Alerts
- 911 Monitoring
- Live Video
- Safety Map
- Personal Safety
- Emergency Services
- Social Media
- Location Services
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Document Systems
Both cover
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Citizen
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
eCode360
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Citizen
- The App Store listing for Citizen: Safety & Live Video (seller sp0n, Inc., matched) states the base app is free but gates police/fire scanner audio, detailed incident archives and multiple alert zones behind a Citizen Premium subscription tier, whose price is not disclosed in the listing.
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
Pricing, plan by plan
Citizen
Free- BasicFree
- Real-time Alerts
- Incident Feed
- Safety Map
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
Which should you pick?
Choose Citizen if
- You need real-time alerts.
- You want to start without paying.
- You work on Ios, Android.
- You also want 911 monitoring.
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Questions people ask
- Is Citizen or eCode360 better?
- Neither clearly leads. Citizen starts at Free and eCode360 at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Citizen or eCode360?
- Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $175/month for eCode360.
- Does Citizen or eCode360 run on more platforms?
- Citizen runs on Ios, Android. eCode360 runs on Web, Ios, Android.
- Can I use Citizen for free?
- Yes. Citizen has a free tier, so you can try it without paying. eCode360 starts at $175/month.
- What is Citizen best used for?
- Citizen is most often used for citizen services, records management, public safety, civic engagement.
- What can Citizen do that eCode360 cannot?
- Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison. Both handle Ios support, Android support.