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Government · head to head

CentralSquare Asset Management vs MetricStream

CentralSquare Asset Management logo

CentralSquare Asset Management

Government

Public sector enterprise asset management, sold for years as Lucity

From
On request
Free plan
No
Full reviewWebsite
MetricStream logo

MetricStream

Cybersecurity

Enterprise GRC suite for large regulated organisations, with implementation costs that exceed the licence

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; MetricStream implementation typically costs one and a half to two and a half times the first year licence, so a one million dollar licence carries a one and a half to two and a half million dollar rollout that rarely appears in the initial business case.
  • They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, MetricStream covers Enterprise and operational risk.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare Asset Management and MetricStream actually diverge.

Attributes where CentralSquare Asset Management and MetricStream differ
AttributeCentralSquare Asset ManagementMetricStream
PlatformsWeb, iOS, Android, Cloud, On-premiseWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare Asset Management

  • Esri ArcGIS integration
  • Public works asset breadth
  • Citizen request intake
  • Condition assessment
  • Inspections
  • Suite integration

Only in MetricStream

  • Enterprise and operational risk
  • Regulatory compliance
  • Internal audit
  • Third-party risk
  • Cyber risk quantification
  • Policy and case management
  • Content libraries
  • ESG reporting

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare Asset Management

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot MetricStream
  • A county needing auditable stormwater and backflow inspection records for a regulatory programmenot MetricStream
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot MetricStream
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot MetricStream

MetricStream

  • A multinational bank mapping one control set against obligations from several regulators and needing to evidence the mapping to examinersnot CentralSquare Asset Management
  • An insurer consolidating separate risk, audit and vendor systems that currently produce contradictory numbers to the boardnot CentralSquare Asset Management
  • A pharmaceutical company that must track regulatory change across jurisdictions and show what each change affectednot CentralSquare Asset Management
  • An organisation whose three lines of defence must share one risk taxonomy rather than three overlapping spreadsheetsnot CentralSquare Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare Asset Management

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

MetricStream

  • Implementation typically costs one and a half to two and a half times the first year licence, so a one million dollar licence carries a one and a half to two and a half million dollar rollout that rarely appears in the initial business case.
  • Full deployment takes six to eighteen months, during which the organisation runs old and new processes in parallel and the promised efficiency gain is negative.
  • Per-user pricing in the low thousands per year per seat discourages giving access to the first line of defence, which is precisely where risk data originates, so many deployments end up with data still arriving by spreadsheet.
  • Configuration flexibility comes at the price of specialist skills, and organisations become dependent on MetricStream partners or a small internal team, making later changes slow and expensive.
  • The interface and workflow feel enterprise-heavy next to modern compliance tools, and infrequent business users find it hard, which suppresses the participation the platform is meant to enable.

Pricing, plan by plan

CentralSquare Asset Management

On request
  • CentralSquare Asset Management$undefined/year
    • Subscription or on-premise licensing, quoted per municipality
    • Priced on population, module selection and user counts
    • Esri ArcGIS licensing purchased separately

MetricStream

On request
  • MetricStream GRC$undefined/year
    • Enterprise risk, audit, compliance and third-party modules
    • Regulatory content libraries
    • Multi-entity and multi-jurisdiction support

Which should you pick?

Choose CentralSquare Asset Management if

  • You need esri arcgis integration.
  • You work on Web, iOS, Android, Cloud, On-premise.
  • You also want public works asset breadth.
CentralSquare Asset Management review

Choose MetricStream if

  • You need enterprise and operational risk.
  • You also want regulatory compliance.
MetricStream review

Questions people ask

Is CentralSquare Asset Management or MetricStream better?
Neither clearly leads. CentralSquare Asset Management starts at On request and MetricStream at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare Asset Management or MetricStream?
CentralSquare Asset Management starts at On request and MetricStream at On request.
Does CentralSquare Asset Management or MetricStream run on more platforms?
CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. MetricStream runs on Web.
What is CentralSquare Asset Management best used for?
CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what MetricStream is typically brought in for.
What can CentralSquare Asset Management do that MetricStream cannot?
CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. MetricStream covers Enterprise and operational risk, Regulatory compliance, Internal audit, Third-party risk.

Answered from the vendors’ own pages

CentralSquare Asset Management: Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

MetricStream: What does MetricStream cost?

It is quoted. Market data suggests roughly 75,000 to 150,000 US dollars a year for small enterprise deployments, 250,000 to 500,000 for medium and 750,000 upwards for large.

CentralSquare Asset Management: Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

MetricStream: How long is implementation?

Six to eighteen months for a full platform deployment, and the services cost usually exceeds the first year licence.

CentralSquare Asset Management: Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

MetricStream: Is it right for a mid-market company?

Usually not. Its depth suits organisations with several regulators and formal three lines of defence structures.

CentralSquare Asset Management: Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

MetricStream: Does it replace SOC 2 automation tools?

It can cover the framework, but it is not designed for the automated evidence collection those tools do cheaply.

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