Cybersecurity · head to head
DTiQ vs GovQA

DTiQ
Cybersecurity
Managed video loss prevention with human auditors for restaurants, convenience stores and retail
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing
- They diverge on capability: DTiQ covers SmartAudit, GovQA covers FOIA Management.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which DTiQ and GovQA actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DTiQ
- SmartAudit
- POS transaction linking
- 360iQ platform
- Exception alerting
- Drive-through timing
- Food safety and compliance checks
- Managed installation
Only in GovQA
- FOIA Management
- Subpoena Processing
- e-Discovery
- Constituent Portal
- Reporting
- Document Management
- Court Systems
What people use each for
The jobs each tool is most often brought in to do.
DTiQ
- A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot GovQA
- A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot GovQA
- An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot GovQA
- A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot GovQA
GovQA
- Public records request management and legal compliance automationnot DTiQ
- Digital communication delivery to residents and constituentsnot DTiQ
- Service request management for government agencies and local departmentsnot DTiQ
- Agenda and meeting management for city councils and boardsnot DTiQ
- Business licensing and permitting workflow automationnot DTiQ
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DTiQ
- You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
- Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
- Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
- Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
- It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.
GovQA
- Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
- Requires booking a demo to learn pricing and deployment options
Pricing, plan by plan
DTiQ
On request- DTiQ managed service$undefined/month
- Priced per location as a managed service, not per camera
- Audit frequency and scope determine the rate
- Hardware and installation bundled into the service agreement
GovQA
$400/month- Request Management$400/month
- FOIA Management
- e-Discovery
- Constituent Portal
Which should you pick?
Choose DTiQ if
- You need smartaudit.
- You work on Web, iOS, Android.
- You also want pos transaction linking.
Questions people ask
- Is DTiQ or GovQA better?
- Neither clearly leads. DTiQ starts at On request and GovQA at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DTiQ or GovQA?
- DTiQ starts at On request and GovQA at $400/month.
- Does DTiQ or GovQA run on more platforms?
- DTiQ runs on Web, iOS, Android. GovQA runs on Web.
- What is DTiQ best used for?
- DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what GovQA is typically brought in for.
- What can DTiQ do that GovQA cannot?
- DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal.
Answered from the vendors’ own pages
DTiQ: Is DTiQ a video management system?
Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.
GovQA: What does GovQA (formerly Granicus) cost?
Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.
SourceDTiQ: How is it priced?
Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.
GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?
Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.
SourceDTiQ: Who owns DTiQ?
Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.
GovQA: How many users can access Granicus services under one license?
Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.
SourceDTiQ: Does it integrate with my POS?
Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.
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