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Software · head to head

Donorbox vs Classy

Donorbox logo

Donorbox

Software

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
Classy logo

Classy

Software

Platform for modern nonprofit fundraising

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Only Donorbox has a free tier, so it costs nothing to try first.
  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); Classy email receipts come from platform rather than organization email, causing issues with spam filtering
  • They diverge on capability: Donorbox covers Custom donation forms, Classy covers Online fundraising platform.

Where they differ

Only the attributes on which Donorbox and Classy actually diverge.

Attributes where Donorbox and Classy differ
AttributeDonorboxClassy
Starting priceFree$300/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWebWeb, Mobile
Founded20162006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Payment processing
  • Donor management
  • Mailchimp
  • Zapier
  • Mobile-responsive support

Only in Classy

  • Online fundraising platform
  • Event management
  • Donation management
  • Salesforce
  • Slack
  • IOS support
  • Android support

Both cover

  • Peer-to-peer fundraising
  • Stripe
  • PayPal
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot Classy
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot Classy
  • Multi-channel giving strategies including text-to-give and membership programmesnot Classy

Classy

  • Business operationsnot Donorbox
  • Productivitynot Donorbox
  • Automationnot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

Classy

  • Email receipts come from platform rather than organization email, causing issues with spam filtering
  • Limited customization options for donation page templates and design
  • No live phone support, only email tickets with slow response times
  • Salesforce integration reportedly has implementation issues and does not follow best practices
  • High pricing and onboarding complexity unsuitable for small organizations

Pricing, plan by plan

Donorbox

Free

No published plan breakdown. See the Donorbox review.

Classy

$300/month

No published plan breakdown. See the Classy review.

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want payment processing.
Donorbox review

Choose Classy if

  • You need online fundraising platform.
  • You work on Web, Mobile.
  • You also want event management.
Classy review

Questions people ask

Is Donorbox or Classy better?
Neither clearly leads. Donorbox starts at Free and Classy at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or Classy?
Donorbox has a free tier; the other does not. Paid plans start at Free for Donorbox and $300/month for Classy.
Does Donorbox or Classy run on more platforms?
Donorbox runs on Web. Classy runs on Web, Mobile.
Can I use Donorbox for free?
Yes. Donorbox has a free tier, so you can try it without paying. Classy starts at $300/month.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what Classy is typically brought in for.
What can Donorbox do that Classy cannot?
Donorbox covers Custom donation forms, Payment processing, Donor management, Mailchimp. Classy covers Online fundraising platform, Event management, Donation management, Salesforce. Both handle Peer-to-peer fundraising, Stripe, PayPal, Web support.

Answered from the vendors’ own pages

Classy: What is the pricing structure for Classy/GoFundMe Pro?

GoFundMe Pro pricing is custom and enterprise-based, starting around $300+ per month plus per-transaction platform fees. Organizations typically sign annual subscriptions with tiered pricing based on feature set and fundraising volume, with multi-year contracts locking in commitments.

Source
Classy: Does Classy integrate with Salesforce?

Yes, GoFundMe Pro (Classy) offers deep Salesforce integration with real-time sync of donations, supporters, and campaigns to Salesforce. Data syncs to Gift Transactions, Gift Commitments, and Person Accounts for unified donor insights.

Source
Classy: How customizable are donation pages on Classy?

Classy offers limited design customization for donation pages, with most campaigns using similar templates. While organizations can build highly branded experiences, there are constraints compared to some competitors.

Source
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Related pages

More on Donorbox

More on Classy

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