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Cybersecurity · head to head

Diligent vs NextRequest

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Free plan
No
Visit DiligentFull review
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Visit NextRequestFull review

The short version

  • NextRequest starts at $300/mo; Diligent prices on request.
  • Only Diligent lists Diligent Boards; only NextRequest lists request Intake.
  • Where NextRequest falls short: now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Diligent and NextRequest actually diverge.

Attributes where Diligent and NextRequest differ
AttributeDiligentNextRequest
Starting priceOn request$300/month
Pricing modelQuoteSubscription
PlatformsWeb, iOS, Android, WindowsWeb
CategoryCybersecurityGovernment

Identical on both: free tier (No).

Not yet recorded: founded for Diligent.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot NextRequest
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot NextRequest
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot NextRequest
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot Diligent
  • Tracking request status and statutory deadlines centrallynot Diligent
  • Redacting documents before release with RapidReviewnot Diligent
  • Invoicing and collecting payment for records requestsnot Diligent
  • Publishing a public-facing request portal for residentsnot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

Diligent

On request
  • Diligent One PlatformOn request
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

NextRequest

$300/month
  • Standard$300/mo
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is Diligent or NextRequest better?
Neither clearly leads. Diligent starts at On request and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or NextRequest?
Diligent starts at On request and NextRequest at $300/month.
Does Diligent or NextRequest run on more platforms?
Diligent runs on Web, iOS, Android, Windows. NextRequest runs on Web.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what NextRequest is typically brought in for.
What can Diligent do that NextRequest cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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